Community Support Specialist (Sampson County)

Action PathwaysFayetteville, NC
$45,200 - $48,200

About The Position

The Community Support Specialist – CSBG ASPIRE Program (Sampson County) provides direct support and service coordination to individuals and families working toward self-sufficiency. This position is responsible for developing individualized service plans, connecting participants to community resources, and ensuring compliance with program requirements and professional standards.

Requirements

  • Bachelor’s degree in Social Work, Human Services, Psychology, or related field
  • 2 years of experience in case management, community support, or social services preferred
  • Equivalent combinations of education and experience may be considered.
  • Knowledge of community resources and public assistance programs
  • Strong organizational, documentation, and time-management skills
  • Ability to work independently and collaboratively within a team
  • Strong communication and interpersonal skills
  • Ability to apply professional judgment and maintain accountability
  • Proficiency in case management systems, Microsoft Office, and data entry
  • Valid North Carolina driver’s license and reliable transportation
  • Ability to pass background checks and drug screening
  • Ability to perform duties involving physical activity
  • Availability to work flexible hours, including evenings and weekends
  • Maintain strict confidentiality
  • Demonstrate cultural competence and sensitivity
  • Strong customer service and communication skills
  • Commitment to continuous quality improvement

Responsibilities

  • Conduct assessments and develop individualized service plans
  • Connect participants to community resources and services
  • Maintain accurate case documentation and ensure compliance
  • Provide advocacy, crisis support, and skill-building activities
  • Coordinate services with staff and community partners
  • Monitor participant progress and update plans as needed

Benefits

  • Health, dental, and vision insurance
  • Retirement plan options
  • Paid time off (PTO) and holidays
  • Professional development opportunities
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