Community Support Specialist - Intensive Community Services (ICS) - FT (M-F, 8:00a-4:30p)

University Health

1d•Hybrid

About The Position

Community Support Specialist is an important direct service role within a multi-disciplinary team focused on providing behaviorally-oriented and socially rehabilitative services in the community for clients who are experiencing disruption in functioning due severe, persistent mental illness. We are looking for compassionate advocates and resilient problem-solvers to engage in dynamic work in a community setting. Services provided focus primary assistance in the domains of physical, environmental, financial, social, occupational, spiritual, intellectual, and emotional well-being. Methods include risk assessment, ongoing assessment of behavioral & psychosocial needs, information & referral, education of client & family, coordination of services with all providers, and assistance with learning necessary skills for successful independence and community integration. CSS functions as part of an interdisciplinary team for client care and works effectively in a multicultural setting. CSS works under the regular supervision and direction of a Qualified Mental Health Professional.

Requirements

A degree in Psychology, Social Work, or a similar field
Strong communication skills
Active listening skills
Ability to build trust and motivate others
Ability to support your team, share knowledge, and help lift others up
Comfort working with people from all walks of life
Commitment to creating inclusive spaces
Adaptability and ability to think on your feet and solve problems creatively
Ability to meet all safety and compliance standards for driving (if applicable)
Willingness to earn Benefits Planning certification within a year (especially for Employment Services)
Flexibility to work in the community (homes, centers, or drop-in spaces)
Ability to keep paperwork and compliance in check
Excitement to grow and continue learning through onboarding and leadership training

Responsibilities

Provide behaviorally-oriented and socially rehabilitative services in the community for clients experiencing disruption in functioning due to severe, persistent mental illness.
Focus on primary assistance in the domains of physical, environmental, financial, social, occupational, spiritual, intellectual, and emotional well-being.
Conduct risk assessments and ongoing assessments of behavioral & psychosocial needs.
Provide information & referral services.
Educate clients & families.
Coordinate services with all providers.
Assist clients with learning necessary skills for successful independence and community integration.
Function as part of an interdisciplinary team for client care.
Work effectively in a multicultural setting.
Work under the regular supervision and direction of a Qualified Mental Health Professional.