Community Support Specialist, ACT
About The Position
At Heritage Behavioral Health Center, our Assertive Community Treatment (ACT) Team provides compassionate, community-based support to adults living with serious mental illness and co-occurring disorders. We are looking for energetic, compassionate, and driven individuals to join our team as a Community Support Specialist (ACT). This role is designed for people who want meaningful work, strong team support, and the opportunity to make a lasting impact every single day. This is more than a job; it’s a chance to help people reclaim hope and build healthier futures. When you join Heritage, you become part of a team committed to caring for both the people we serve and the professionals who serve them.
Requirements
- High School Diploma or GED
- Minimum age of 21
- Valid driver’s license, reliable transportation, and proof of automobile insurance
- Experience working with individuals experiencing mental health and/or substance use concerns
Nice To Haves
- 5+ years’ experience working in a mental health setting
- Bachelor’s degree in social work, psychology, education, or related human services field
- Experience in behavioral health, case management, crisis support, or community services
Responsibilities
- Provide community-based case management and support services
- Meet with individuals in homes, healthcare settings, and community environments
- Build trusting relationships and help individuals achieve personal recovery goals
- Support engagement in treatment and ongoing wellness
- Teach coping and symptom-management strategies
- Assist with daily living skills including budgeting, time management, meal preparation, and personal care
- Provide medication education and support
- Encourage meaningful community involvement and positive social supports
- Assist individuals with housing stability and retention
- Help clients access benefits such as Medicaid, SNAP, and SSI/SSDI
- Coordinate care with medical, behavioral health, dental, and community providers, (including by not limited to providing transportation to clients in your personal vehicle)
- Advocate for services and supports that promote long-term success
- Participate in ACT team meetings and treatment planning
- Work closely with clinicians, healthcare providers, probation, DCFS, and community partners
- Maintain timely and accurate documentation
- Contribute to a team-centered approach to care
- Participation in providing rotating on-call coverage for clients in the ACT program at least 3 times in a 4 week period.
Benefits
- Collaborative, mission-focused culture
- Purpose-driven work that strengthens our community
- Every other Friday off — paid wellness day
- Competitive compensation based on education and experience
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
