Community Support Specialist II - Independence Center
About The Position
The Community Support Specialist II is a 40-hour-per-week community outreach case worker at BJC Independence Center, serving adults age 36 and older who are living with serious and persistent mental illness. The role provides community support services to help clients access community resources, recover, and live more independently. Work takes place in the community with clients daily and includes linking them to resources such as housing and food assistance. BJC provides training in motivational interviewing. Local travel is required, and the employee must use their own reliable, insured vehicle to transport clients. The position works Monday through Friday from 8:00 a.m. to 4:00 p.m. There is no on-call, weekend, or holiday requirement. Responsibilities include supporting complex clients according to individualized treatment plans, documenting services, following up after missed appointments, assisting during crises, and mentoring and job-shadowing community support colleagues.
Requirements
- Bachelor's degree in Human Services or a related field.
- Valid Class D (Illinois) or Class E (Missouri) driver's license; a qualifying license must be obtained within two weeks prior to the start date if not already held.
- Own a reliable personal vehicle with valid insurance and be able to travel locally.
- No prior experience required.
Responsibilities
- Provide community support services to complex clients, using treatment-plan interventions based on individual strengths and needs to promote positive outcomes.
- Link clients to community resources, including housing and food assistance, and work with clients in the community.
- Complete timely service documentation describing the need, intervention, relationship to the treatment plan, service provider, date, actual time and setting, and the individual's response.
- Contact individuals and/or referral sources after missed appointments to re-engage clients and promote recovery and resiliency.
- Support individuals in crisis situations.
- Provide mentorship and job shadowing to community support colleagues.
- Transport clients in the employee's personal vehicle.
Benefits
- Medical, dental, vision, life insurance, and legal services available the first day of the month after hire.
- Disability insurance paid for by BJC.
- Annual 4% BJC Automatic Retirement Contribution.
- 401(k) plan with BJC match.
- Tuition assistance available on the first day.
- BJC Institute for Learning and Development.
- Health Care and Dependent Care Flexible Spending Accounts.
- Paid Time Off combining vacation, sick days, holidays, and personal time.
- Adoption assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
