Community Support Professional

Lifetime AssistanceRochester, NY
Remote

About The Position

Lifetime Assistance is seeking a Community Support Professional to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. This role involves providing one-on-one support in the community, assisting with daily living tasks, transporting individuals, managing crisis situations, and maintaining detailed documentation. The position offers flexible scheduling, mileage reimbursement, a welcome bonus, no-premium health insurance, and educational support. It's a mission-driven opportunity to make a significant impact on the lives of others.

Requirements

  • Valid NYS driver’s license and a reliable personal vehicle.
  • Prior experience is preferred (OPWDD, OMH, CNA, or home-based support).
  • Experience with dual diagnosis, mental health needs, and verbal aggression management is valued.
  • Self-starter who can independently find resources and solve problems quickly.
  • Comfortable aging alongside the individuals we support and adapting to their changing needs over time.
  • Highly responsive and communicative, even while working remotely in the field.
  • Part-time availability between 8 AM – 8 PM. Flexibility is key.

Responsibilities

  • Provide one-on-one support in the community, working independently in individuals’ homes and varied neighborhoods without on-site supervision.
  • Assist with daily living tasks such as grocery shopping, meal preparation, and budgeting.
  • Transport individuals to appointments or events and encourage social involvement.
  • Manage verbal escalation and crisis situations with a calm, unflappable, and emotionally regulated demeanor.
  • Act as a professionally direct mentor, allowing for natural consequences while ensuring safety and compliance.
  • Maintain high standards for detail-oriented documentation and safety expectations.

Benefits

  • Flexible Scheduling
  • Mileage Reimbursement
  • $1,000 Welcome Bonus
  • No-Premium Health Insurance
  • Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester
  • Micro-credential stipends up to $750
  • SUNY partnerships
  • Paid Training & Coaching
  • Career Growth opportunities
  • Generous paid time off
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