Juvenile Probation Department - Special Programs - Community Support Officer - Male Only

County of El Paso•Tx 79905, TX

7d•Hybrid

About The Position

The Community Support Officer conducts home visits to monitor compliance with court orders and programmatic requirements. This role involves installing and monitoring electronic monitoring (EM) equipment, observing, collecting, and conducting urinalysis (UA) from justice-involved youth, and transporting youth in secure custody to appointments. Field visits will be conducted any day of the week, including holidays, and primarily in the evenings. This position is open to male applicants only as per PREA 115.315; TAC 343.444 & TAC 343.626.

Requirements

High school diploma or equivalent.
One (1) year of experience working with young people in an agency environment or related area.
Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
A personal smart device is required by the hire start date to access the County’s network and systems.
Must have telephone and report residence.
May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
Proof of automobile liability insurance coverage is required.
Meet the training requirements for certification in Handle with Care (HWC) or any other restraint technique adopted by the department.
Must meet the necessary qualifications to be eligible for certification as a Juvenile Supervision Officer by the Texas Juvenile Justice Department.
Must obtain CPR and First Aid certification upon completion of the probationary period.
Must have vehicle for transportation.

Responsibilities

Conducts monitoring visits as per the court order and program description.
Documents into the appropriate computer system all contact with youth, parents, and collateral contacts according to policy.
Documents all incidents of non-compliance and notifies the supervising officer and Juvenile Probation Manager of non-compliance.
Observes closely, collects and conducts drug tests that include urine samples/breathalyzer (Breath Alcohol Content) in the community or at the Juvenile Probation Department ensuring proper chain of custody and following policy and procedures.
Collects documentation (e.g., school records, counseling records and community service records, etc.) to provide to supervising officer.
Transports youth and family members to and from locations designated by the Court or the Juvenile Probation Department.
Picks up and provides youth medication/property to the appropriate detention staff.
Creates, enters, and monitors electronic monitoring data into the electronic monitoring system to ensure proper supervision of youth in the community.
Monitors the alert and electronic monitoring system to ensure the units are working properly and consult with technical support staff to correct any issues.
Maintains current inventory of all equipment and keeps it in good condition through regular maintenance and testing.
Attends court hearings and provides court testimony.
Prepares various routine reports required by the department.
Assists in the creation, maintenance, training and update of policy, procedures and strategic planning initiatives as needed.
Gathers, organizes, and summarizes information for special projects and/or studies.
Attends and actively participates in all training required to maintain training standards.
Employs physical restraint techniques adopted by the department when applicable.
Facilitates and participates in the interactive service-learning projects as required.
Conducts home detention/ home visits procedures.
Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operation.
Commits self to providing excellent customer service and demonstrates commitment through cooperative team and individual efforts.
Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety-related training and skills.
Performs such other related duties as may be assigned.
Maintains a safe and healthy workplace environment.
Must be available to work non-traditional hours and be on call as necessary on official business.
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.