Community Support & Mentoring Roles - Southern Region

TAG HR & Payroll•Albany, NY

9d•Hybrid

About The Position

We're currently recruiting for support and mentoring positions across our Inclusive Employment Australia (IEA) and Parent Pathways (PP) programs. Whether you're drawn to disability advocacy or supporting parents to build stronger futures for their families, these roles share a common purpose: walking alongside people as they work towards their goals, and connecting them with the right support, skills, and opportunities along the way.

Requirements

Experience supporting people facing barriers to employment, whether people with disability, or parents and families in the community services space
A genuine passion for supporting people in our community, with the empathy and patience to walk alongside people through difficult or complex circumstances
Strong interpersonal and communication skills, with the ability to build rapport with a diverse range of people and stakeholders
Sound judgement, discretion, and the ability to manage a caseload with accurate record-keeping
Proficiency with administrative and computer systems, including participant/data management systems
A current driver's licence, and the ability to travel intra-state as required
A current (or ability to obtain) National Police Check and Working with Children Check

Nice To Haves

A relevant tertiary qualification (e.g. Human Services, Social Work, Community Services, Youth Work) is great to have, but not essential, if you don't hold one yet, we're happy to support you in working towards it

Responsibilities

Providing one-on-one, person-centred support to participants, whether that's advocacy for people with disability, injury or a health condition, or mentoring for parents building employment and family goals
Working collaboratively with participants to develop personalised support or goal plans, and adjusting these as circumstances change
Coaching and guiding participants on job search, interview preparation, resume building, and workplace or life skills
Connecting participants to relevant training, community resources, employers, and specialist services
Building and maintaining relationships with employers, community organisations, and other stakeholders to support strong referral pathways
Maintaining accurate, timely case notes and records, and meeting reporting requirements under program guidelines
Travelling within your region, including to outreach sites, as required
Upholding participant confidentiality and adhering to TAG policies, procedures, and all relevant legislative requirements