Community Support Manager

COH Holdings•Blaine, MN

About The Position

White Pine/Gracewood Senior Living is seeking a results-driven Community Support Manager to help lead its communities in alignment with company objectives. The role focuses on motivating teams, streamlining operations, supporting an exceptional resident experience, and contributing to key performance outcomes. The Community Support Manager partners with Assisted Living Directors to support occupancy, compliance, and operational efficiency; builds collaborative relationships with team members; monitors community performance; and identifies opportunities for improvement, growth, and innovation.

Requirements

Proven experience in a senior leadership role with a track record of meeting or exceeding business objectives.
Strong strategic thinking and problem-solving skills.
Ability to motivate and inspire teams to achieve high performance.
Excellent communication skills.
Ability to travel to different communities.
Solution-oriented approach.
Strong computer skills.

Responsibilities

Partner with the Assisted Living Director to execute strategies supporting occupancy goals, compliance, and operational efficiency.
Build and maintain strong relationships with team members to foster a collaborative and positive environment.
Identify opportunities for process improvement.
Monitor community performance metrics, including resident satisfaction and staff retention, and take proactive steps to improve outcomes.
Provide feedback and training to Directors to help make goals obtainable.
Identify new opportunities for growth and innovation to meet future goals.