Case Manager- Community Support Team

Rosecrance Behavioral Health • Crystal Lake, IL

2d • Hybrid

About The Position

Rosecrance is seeking dedicated individuals to join their Community Support Team (CST) as Case Managers. The CST provides mental health rehabilitation services and support to adults and families to decrease hospitalization and crisis episodes, and to increase community functioning. The role aims to help clients achieve rehabilitative, resiliency, and recovery goals. The Case Manager will ensure continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. They will participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations. The CST provides case management services, crisis intervention, skills training, documentation, individual counseling, medication monitoring, and attends meetings, Q.I., and other duties necessary to meet the needs of the seriously mentally ill.

Requirements

• Bachelor’s Degree with minimum two years’ experience in mental health.
• Must have CRSS
• Demonstrated education, training or experience in the mental health services
• MHP designation
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Excellent organizational and computer skills
• Self-Starter with ability to work independently and with a team
• Skilled in conducting individual, family and group counseling, case management
• Ability to present and coordinate lectures for clients, families, staff or community resources
• Valid driver’s license and ability to meet Agency insurance requirements
• Must have own transportation

Responsibilities

• Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
• Ability to motivate and problem solve with staff regarding effective clinical practices.
• Ability to be self-motivated, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
• Skills to adapt verbal and written communication to the language and style of the client and their family.
• Complete all necessary documentation within the appropriate time lines.
• Undertake primary case management responsibilities for designated clients.
• Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
• Ensure that client service records are maintained consistent with regulations.
• Maintain communications with all staff (e.g. admissions, process, and discharge plans).
• Ability to coordinate services from a variety of community resources.
• Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
• Present workshops, lectures and training to clients, families, staff and community groups as needed.
• Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
• Serve as a member of the Clinical Team and participate in all team meetings and activities.
• Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model and demonstrate positive guest relations in representing the agency.
• Assume other related responsibilities as delegated by management.

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level