Community Support Coach - Adult Day

The Faison Center•Richmond, VA

5d•$19 - $23

About The Position

The Community Support Coach teaches skills and behaviors to help a small caseload of people with severe developmental disabilities and other special needs maximize independence in activities of daily living across a variety of community settings. The role demonstrates commitment to The Faison Center’s TEAM values: Together, Excellence, Accountability, and Mission-driven. The coach provides direct support by teaching daily living skills, implementing approved behavior-management procedures, supporting health and hygiene, and engaging individuals in age-appropriate functional activities and community access. The role also transports clients as needed using Faison-provided vehicles and follows Faison vehicle training. Administrative and team duties include documenting services and progress, completing quarterly reports as assigned, maintaining regulatory and policy compliance, participating in planning and team meetings, attending training, and assisting with training new staff. When delegated, the coach may serve as Staff in Charge and carry out related responsibilities for client and staff safety, schedules, documentation, and medication administration.

Requirements

High school degree or equivalent required.
Certification in CPR/First Aid, or ability to become certified.
Ability to operate a motor vehicle, with proof of a valid driver’s license and ability to qualify as a driver under Faison insurance guidelines.
Ability to lift up to 50 pounds while keeping the back straight.
Ability to bend all joints fluently.
Ability to move in and out of and maintain a kneeling position for up to five minutes.
Ability to reach in all directions.
Ability to grasp using both hands.
Ability to move quickly in confined and open spaces to avoid safety issues.
Ability to run to retrieve an individual moving quickly away from staff.
Ability to maintain balance while lowering to a half-squat position.
Ability to hear, see, and speak.
Demonstrates courtesy and sensitivity, manages difficult or emotional situations appropriately, meets commitments, responds promptly to client needs, and solicits feedback to improve client care and courtesy to coworkers.
Demonstrates dependability by responding to service requests, following instructions and management direction, taking responsibility, keeping commitments, and meeting attendance and punctuality expectations.
Demonstrates job knowledge, ability to learn and apply new skills, awareness of current developments, ability to work with minimal supervision, understanding of how the role relates to others, and effective use of resources.
Demonstrates accuracy, thoroughness, commitment to excellence, quality improvement, responsiveness to feedback, and attention to the quality of own work.
Demonstrates teamwork, openness to others’ views and feedback, positive team contributions, commitment to team success, and support for colleagues’ efforts and accomplishments.

Nice To Haves

Bachelor’s degree in a related field preferred.
Previous experience working with individuals with disabilities preferred.

Responsibilities

Teach individuals skills that promote independence and rights in activities of daily living, including self-care, household care, communication, and leisure, in accordance with formal plans and natural teaching opportunities.
Implement approved behavior-management procedures to reduce maladaptive behaviors and teach appropriate replacement behaviors.
Support individuals’ health, hygiene, and grooming by teaching skills, providing first aid as needed, following health care and hygiene instructions or plans, and administering medication if properly certified and authorized under policy.
Provide active treatment through age-appropriate functional activities, community access activities, and programs designed to achieve ISP outcomes.
Transport clients to community activities as needed, following Faison vehicle training and using Faison-provided vehicles.
Accurately and promptly document care, behavior-management and teaching techniques, health and active-treatment compliance, and applicable billing information.
Complete quarterly reports for clients served when assigned by a supervisor.
Maintain compliance with applicable federal and state regulations and Faison policies and procedures.
If assigned, serve as the Qualified Intellectual Disabilities Professional and liaison for matters affecting caseload members during program evaluations and regulatory reviews.
Access resources appropriately to support the health and safety of individuals served.
Participate in planning by attending staff and team meetings and ISP sessions.
Assist with training new staff members as directed by a supervisor.
Attend assigned training, implement procedures covered in training, and complete related assignments.
Serve as Staff in Charge when needed and delegated, including notifying relevant parties about significant incidents, maintaining appropriate caseloads, orienting substitutes, ensuring daily schedules and documentation are maintained, ensuring medications are administered at appropriate times, and knowing the whereabouts of clients and staff in the community.