Community Support Specialists (Adult)
About The Position
Community Support Specialists provide adult clients with mentorship, guidance, and hope as they work toward overcoming challenges and achieving treatment goals. The role delivers mental health and related services in community settings, including clients’ homes, clinics, and other locations, with support tailored to each individual’s needs. Opportunities may be available in Community Services, Substance Use Disorder Recovery Services, Outpatient Services, and other programs, subject to availability. The position involves behavioral interventions, recovery-oriented education and support, care planning with colleagues, crisis response within the scope of training, and follow-up and outreach. Specialists maintain a manageable caseload in collaboration with supervisory staff, document client interactions, and participate in staff development. The role is full-time on weekdays, with no weekends, and includes travel for which mileage is reimbursed. The posting describes a supportive workplace with training, professional development, and career advancement opportunities.
Requirements
- Valid driver’s license and reliable vehicle.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility and adaptability in a fast-paced environment.
- Compassion, empathy, and a genuine desire to help others.
- Meet one of the stated qualification pathways: a bachelor’s degree in a listed related field; an Associate of Applied Science in Behavioral Health Support from an approved institution; qualifying related human services work experience; or a listed Qualified Addictions Professional credential.
- At least four years of qualifying experience, or a combination of education and experience totaling four years, is required.
- Related human services experience may include case management, residential support, developmental-disability support, vocational rehabilitation, and similar work.
Responsibilities
- Provide mental health services to clients in the community.
- Use behavioral interventions, including motivational interviewing, operant conditioning, and cognitive processing, to help clients meet treatment goals and improve well-being.
- Promote recovery, resilience, and improved functioning through supportive education and activities aligned with clients’ treatment goals.
- Establish and maintain a manageable caseload in collaboration with supervisory staff.
- Participate in staffing sessions to identify client needs, set treatment goals, and develop individualized plans.
- Use sound judgment and discretion to respond promptly to mental health crises within the scope of training.
- Provide follow-up services, including outreach and engagement for missed appointments, and document all interactions and attempts.
- Participate in staff development activities, including meetings, training sessions, and workshops.
- Travel to clients’ homes, clinics, and other community locations as needed.
Benefits
- Medical, dental, vision, life insurance, and disability plans.
- 403(b) retirement savings plan with a match of up to 5%.
- Paid time off for vacation, holidays, and sick time; full-time employees receive an attractive time-off package.
- Employee Assistance Program with confidential counseling, resources, and support.
- Health and wellness program.
- Employee discount program.
- Mileage reimbursement.
- Professional development and training opportunities.
- Career advancement opportunities and promotion from within.
- Up to $12,000 in annual collaborative service goal bonuses.
