Community Supervisor, Technical Services

Hong Kong Science and Technology Parks CorporationIsland, KY

About The Position

This role involves assisting in the management of facilities management service providers to ensure effective and efficient operation of facilities. The position will monitor and review daily operations for continuous improvement and adherence to FM Best Practices. Key responsibilities include assisting with budget monitoring and control, supporting the takeover process of new buildings, and following up on outstanding defects. The role also involves reviewing tender and contract documents, inspecting and controlling tenants' fit-out works, conducting defect inspections during project takeovers, and supervising technical staff for repair and maintenance works. Additionally, the position requires liaising and coordinating on new property takeovers and performing other assigned duties.

Requirements

  • Higher Certificate / Diploma in Surveying, Building Services Engineering or Facilities Management or relevant Engineering disciplines
  • Minimum 3 – 4 years’ relevant post qualification working experience in operation and maintenance of large-scale infrastructure, preferably gained in major developers
  • Experience in facilities management and contract works with knowledge of Government procedures and requirements on licensing and maintenance certifications
  • Experience in handling A&A and fitting out projects and knowledge of relevant statutory requirements
  • Good knowledge of latest technology of intelligent building and conversant with FM-Maintenance Management System and related software
  • Strong interpersonal skills with customer service oriented mindset in dealing with different levels of internal and external parties
  • Excellent communication, planning, organizational and management skills
  • Self-motivated, confident, creative and strong desire to achieve better performance
  • Willing to work irregularly as required to meet operational needs
  • Proficiency in both written and spoken English and Chinese (including Putonghua)

Nice To Haves

  • Higher qualification with membership of professional bodies is an added advantage

Responsibilities

  • Assist to manage the facilities management service providers to ensure effective and efficient operation of the facilities
  • Monitor and review the daily operations of FM for continuous improvement and working towards FM Best Practices
  • Assist to monitor and control of budget implementation
  • Support the take-over process of new buildings and follow up all outstanding building defects until satisfactory completion
  • Assist to review tender or contract documents submitted by the facility management service providers and advise on the tendering process and tender document formulation
  • Inspect and control tenants’ fit-out works and installations
  • Conduct inspections to identify defects during takeover of new projects
  • Supervise Technical staff to carry out routine, ad hoc and emergency repair and maintenance works
  • Liaise and coordinate on taking over of new properties
  • Perform other duties as assigned by supervisor(s)

Benefits

  • Unique Work.Live.Play.Learn culture in Hong Kong’s largest Innovation & Technology ecosystem
  • 5-day work week
  • attractive annual leave
  • additional special leave
  • Medical benefits including dental and annual check-up from Day-1
  • extended coverage to dependent(s)
  • Professional training and career advancement opportunities
  • Accessible to various bus service with network across different locations in HK
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