Community Standards Coordinator

Capital Consultants Management Corporation • South Jordan, UT

3d • Onsite

About The Position

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations. This role involves conducting community drives and inspections of residential properties, issuing violations of deed restrictions with specific reference to property maintenance and aesthetics, and documenting, photographing, and recording all violations. The coordinator will also assist Homeowners with the Architectural Review process and prepare applications for committee review.

Requirements

• Professional and adaptable
• Demonstrate good time management and organizational skills
• Demonstrated ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Excellent telephone manner, with a commitment to the highest customer service possible
• Must have a valid driver’s license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
• Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
• Must pass a pre-employment drug screen and background check
• CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)
• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving : Ability to operate vehicle to perform certain job functions.
• If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits.
• You must notify Human Resources immediately regarding any change to your motor vehicle standing.

Nice To Haves

• CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)

Responsibilities

• Maintain a high degree of customer service in all resident inquiries and interactions
• Answer phone calls and emails, and provide general information of HOA governing documents and violations
• Conduct community drives and inspections of residential properties
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics
• Document, photograph and record all violations
• Assist Homeowners with the Architectural Review process
• Prepare applications for the committee review

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed