Community Social Worker

CYCSF•San Francisco, CA

9d•$71,500 - $79,000

About The Position

The Community Social Worker provides culturally responsive, trauma-informed, and client-centered case management to individuals and families served by the Community Youth Center of San Francisco (CYC). The role supports clients in identifying needs, setting individualized service goals, accessing community resources, and navigating social service, healthcare, behavioral health, education, housing, and public-benefit systems. The Social Worker collaborates with CYC programs, families, community-based organizations, government agencies, healthcare providers, schools, and other service partners to coordinate comprehensive support. CYC’s Behavioral Health Program offers culturally responsive, trauma-informed, community-based mental health services to youth, transitional-age youth, adults, and families across San Francisco. Its services include counseling, case management, crisis intervention, care coordination, mental health education, support groups, outreach, assessment, and referrals. Services take place at CYC offices, schools, community locations, and other settings accessible and comfortable for clients. The position is full-time, 40 hours per week, exempt, and reports to the Program Director. Salary is $71,500–$79,000 per year plus benefits.

Requirements

Master’s degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a related behavioral health or human services field.
At least two years of experience providing case management, behavioral health, social services, or support services to youth, families, victims of crime, or other vulnerable populations.
Experience working with San Francisco’s diverse communities, neighborhoods, and culturally and linguistically diverse populations.
Knowledge of San Francisco community-based organizations, public benefits, behavioral health services, and other community resources.
Ability to provide culturally responsive, trauma-informed, strengths-based, and client-centered services.
Strong oral and written communication, interpersonal, organizational, collaboration, and facilitation skills.
Ability to work independently, manage multiple priorities, maintain accurate documentation, and collaborate effectively within a multidisciplinary team.
Proficiency in Microsoft Word, Excel, PowerPoint, database management systems, web-based platforms, and electronic case documentation.
Bilingual proficiency in Cantonese or Mandarin and English is required.
Valid California driver’s license and clean driving record; must meet agency insurance requirements to operate agency vehicles.
Ability to work occasional evenings, weekends, community events, and outdoor activities.
Ability to travel throughout San Francisco and work at CYC offices, schools, community sites, and other field-based locations.
Ability to lift, carry, or move up to 25 pounds with or without reasonable accommodation.

Responsibilities

Conduct client intakes, needs assessments, and ongoing service planning.
Provide culturally responsive, trauma-informed, strengths-based, and client-centered case management services.
Work with clients to identify goals, develop individualized service plans, and monitor progress.
Connect clients with community resources, including housing, healthcare, mental health services, education, employment, legal assistance, public benefits, and other social services.
Provide referrals, warm handoffs, advocacy, care coordination, and follow-up support to ensure successful service linkage.
Assist clients with applications, documentation, appointments, and navigating public and community service systems.
Provide crisis support, safety planning, and appropriate referrals for urgent or high-risk situations.
Conduct outreach and engagement activities and maintain collaborative relationships with community partners, schools, healthcare providers, and government agencies.
Coordinate and monitor agency referrals, including referral status, service linkage, outcomes, and required documentation.
Support behavioral health surveys, needs assessments, research activities, program evaluation, data collection, and grant reporting.
Participate in case consultations, multidisciplinary meetings, trainings, and program planning activities.
Maintain accurate, timely, and confidential case records, service notes, assessments, referrals, and program data.
Depending on program needs, qualifications, and appropriate clinical supervision, provide limited individual behavioral health services, including brief counseling, psychosocial support, and clinical assessment.
Follow agency policies, confidentiality requirements, mandated reporting laws, and professional and ethical standards.
Perform other duties related to client and program needs as assigned.