Community Social Worker I

Mercy Housing & Shelter Corp•Middletown, CT

1d•$23 - $25•Onsite

About The Position

The Community Social Worker I supports the mission of Mercy Housing and Shelter Corporation by providing housing and supportive services to help clients achieve independence and stability in their communities. The position holds primary responsibility for supporting each client’s full and productive integration into the community. The role provides care planning, advocacy, crisis intervention, housing support, and coordination of health and community services. It maintains client records and required program data, collaborates with internal and external providers, and facilitates client meetings and groups. The position is scheduled Monday through Friday, 8:30 AM to 4:30 PM, at 363 Main St, Middletown, CT, or 211 Wethersfield Ave. Compensation is $23–$25 per hour based on experience, plus an incentive compensation plan.

Requirements

Bachelor’s degree from a four-year college or university, or two to three years of related experience and/or training, or an equivalent combination of education and experience.
Documentation skills, including oral and written comprehension, computer literacy, and accurate, timely documentation and recordkeeping.
Ability to use critical thinking and sound reasoning to formulate solution-focused treatment plans and engage with clients.
Excellent time-management skills, including the ability to manage, organize, and prioritize work.
Ability to motivate clients.
Reliable transportation, a valid Connecticut driver’s license, a clean driving record, and proof of automobile insurance.

Nice To Haves

Experience or training preferably involving homeless persons or people with mental illness and/or substance abuse.
Spanish-English bilingual ability.
Knowledge of fair housing laws.

Responsibilities

Enter client case notes in GIRP format within 72 hours and complete six-month and annual assessments and service plans, submitting plans every six months.
Perform lead-based paint assessments for clients as required.
Plan and provide active support for the care, treatment, and safety of agency clients.
Evaluate clients with consideration for their psychological needs, developmental disabilities, ethnic consciousness, and trauma history.
Help clients develop individual treatment plans and goals supporting housing stability, mental health treatment, and other services.
Collaborate with the Housing Specialist during housing searches, recertifications, and housing inspections.
Mediate and advocate between clients and landlords to develop workable plans for obtaining or maintaining housing.
Provide crisis intervention to support clients’ well-being and stability in the community.
Update data monthly in Smartsheet and HMIS, maintaining data integrity.
Coordinate health services and, as needed, schedule appointments and transport clients to health care professionals.
Maintain complete and current client files in compliance with agency standards and the assigned program’s Master List.
Liaise with DSS, SSI, HOPWA/ACT, and other social and vocational agencies to advocate for and assist clients.
Attend monthly HOPWA CAN, Greater Hartford CAN, and MMW CAN meetings, and participate in case management meetings, conferences, seminars, and trainings as required.
Mediate conflicts among providers, family members or guardians, clients, and the agency according to client needs.
Maintain familiarity with community resources and referral processes.
Advocate for and assist clients in accessing services identified in planning, including housing searches and applications in coordination with the Housing Specialist.
Follow intake and discharge procedures, including recordkeeping and referrals when a client is discharged.
Provide transportation resources such as medical cabs or bus tickets and transport clients when needed.
Prepare for and facilitate client group meetings on topics related to health and human service needs.
Travel and network in the community.