Community Services Specialist

City of Menifee•Menifee, CA

8d•Onsite

About The Position

The Community Services Specialist is responsible for creating meaningful opportunities for residents by supporting, coordinating, and delivering a wide range of community programs and services. This role assists with the planning, implementation, and evaluation of programs and events while ensuring each setting remains safe, engaging, and appropriate for participants. The Specialist plays a key role in fostering a positive community environment by organizing daily program operations, guiding part-time staff and volunteers, maintaining program records, supporting facility use, and assisting with public outreach and customer service efforts. Through strong communication, thoughtful program planning, and a commitment to exceptional service, the Specialist helps enhance the quality of life for residents and supports the department’s mission to provide enriching and memorable experiences for the community. There are currently three (3) vacancies in the Recreation and Administrative divisions. Successful candidates may be assigned to any of the following program areas, based on experience and department operational needs.

Requirements

High School diploma or its equivalent.
Two (2) years of paid experience working as a Community Services Leader, Recreation Leader, or in a comparable role.
Must be 18 years of age or older.
Possession of a Valid California Driver's License.
Valid CPR/AED/First Aid certification or have the ability to obtain one within six (6) months of hire. Maintaining this certification is a condition of continued employment.

Nice To Haves

An associate's degree is highly desirable.

Responsibilities

Lead and support a variety of City-wide recreation activities, including youth and adult programs, special events, athletics, senior services, and community center offerings.
Encourage community engagement by facilitating inclusive recreational and leisure opportunities for participants of all ages.
Plan, organize, and oversee recreation activities; provide guidance and training to part-time staff and volunteers to ensure high-quality program delivery.
Perform hands-on events and program setup, including arranging equipment, preparing activity spaces, and assisting with physical logistics.
Contribute to event promotion by helping prepare public-facing materials such as flyers, brochures, presentations, and community announcements.
Maintain accurate attendance logs, program documentation, and activity reports to support program evaluation and compliance.
Manage and track City equipment and supplies, ensuring proper use, storage, and inventory control.
Identify and report facility, equipment, or maintenance needs to supervisory staff.
Schedule, assign, and oversee the work of seasonal and part-time team members, ensuring tasks are completed effectively and on time.
Monitor facility rentals and ensure renters follow City policies, procedures, and safety guidelines.
Assist staff and participants with registration processes and point-of-sale transactions, providing training when needed.
Prepare reports and maintain records for both new and ongoing programs to support planning and operational improvements.
Support recruitment and onboarding efforts for volunteers and seasonal staff, including interviewing and training.
Follow City purchasing procedures when acquiring program materials, equipment, or event supplies.
Complete general administrative tasks such as scheduling reservations, managing correspondence, and performing clerical duties.
Exercise sound judgment when addressing program, staffing, safety, or customer service concerns.
Promote a safe environment by enforcing City rules and ensuring park and facility users understand and follow regulations.
Build strong working relationships with participants, families, coworkers, community partners, and other City departments.
Deliver high-quality customer service through in-person interactions, phone communication, and written correspondence.
Perform additional duties as assigned to support departmental needs.