Community Services Site Coordinator

CNYHHN Inc • City of Utica, NY

16h • $19 - $25 • Onsite

About The Position

The Community Services Site Coordinator is responsible for reviewing, accepting and addressing all requests submitted through an “Integrated Face Sheet”, as well as conducting initial screenings with utilization of the individualized screening tool, then identify areas of need and facilitate appropriate community-based services with a focus on Social Determinant of Health (SDOH).

Requirements

• Minimal of a Bachelors of Arts or Science Degree in psychology, sociology, human services or related field with One (1) to three (3) years’ experience where primary function was the provision of direct services to families in a community service mental health, medical, substance abuse treatment center or criminal justice setting.
• Basic Computer Skills (Windows, Outlook, Word, Excel)
• Travel is required. Must have a valid NYS Driver’s License.
• Competencies and experiences necessary include customer service orientation, diplomacy, diversity, flexibility, follow through, informing others, safety orientation, reliability and consistency, written communication and cooperation and teamwork, listening skill, optimism, quality orientation, analytical thinking.
• Applies and actively shares knowledge, expertise and best practices with team
• Behavior supports the mission, core values and objectives of the organization.
• Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.
• Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods.
• Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.
• Accumulates all relevant information prior to making job-related decisions.
• Presents well-considered alternatives when making recommendations.
• Makes decisions in a timely manner.
• Represents the organization and its network of providers by displaying a respectful and caring manner with clients and their families.
• Addresses all client concerns in a timely and efficient manner and reports any complaints to their immediate supervisor for resolution.
• Complies with quality assurance, OSHA, HIPAA, Department of Health, infection control, safety and other policies set forth.

Responsibilities

• Process Integrated Face Sheets submitted by identified community sites daily for review and acceptance.
• Outreach on a daily basis multiple member utilizing the SCAN Tool.
• Send referrals out to the identified support program or service team.
• Complete SCAN Tool Tracker.
• Completes on-site engagement, assessment, connection at multiple community locations.
• Collaborates with community-based partners to ensure that members identified have an IFS completed and are able to complete the SCAN Tool implementation.
• Monitors updated SCAN tool results as they relate to identified members and communicates information to referent.
• Collaborates with all service providers and members to establish a team communication plan.
• Assists in completing referrals via SCAN Tool to services within the identified agency (i.e. social work, care management, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level