Community Services Officer

City of Rohnert Park•Rohnert Park, CA

2d•Onsite

About The Position

The City of Rohnert Park is currently recruiting for one (1) Community Services Officer. This is a nonsworn position that performs a variety of assignments in support of the City's Public Safety Department. The ideal candidate is a motivated individual who possesses high ethical standards and has a strong commitment to providing excellent and friendly customer service to members of the community.

Requirements

Equivalent to completion of the twelfth (12th) grade
Two (2) years of experience performing administrative support duties related to the functions of law enforcement.
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a satisfactory driving record.
Possession of a certificate of completion of Penal Code §832 Course in Arrest, Search and Seizure issued by California Commission on Peace Officer Standards and Training within 90 days of appointment.
Possession of, or ability to obtain, a certificate of completion of a basic Animal Law Enforcement Training Academy.
Knowledge of functions, principles, and practices of law enforcement agencies.
Knowledge of applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to state penal and vehicle codes, evidence handling, parking and citations, and law enforcement report taking.
Knowledge of methods and procedures involved in animal control activities.
Knowledge of basic principles of record keeping.
Knowledge of principles and practices of data collection and report preparation.
Knowledge of operations and functions of the Police Department and other public safety agencies.
Knowledge of principles and techniques of developing and conducting public information presentations.
Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of modern equipment and communication tools used for business functions and program, project, and task coordination.
Knowledge of computers and software programs to conduct, compile, and/or generate documentation.
Ability to assess situations while remaining calm and using sound, independent judgment.
Ability to maintain accurate records and files.
Ability to compile and summarize information and data to prepare accurate, clear, and concise reports.
Ability to safely and effectively use and operate specialized equipment required for the work.
Ability to speak effectively before public groups and respond to questions.
Ability to prepare clear concise reports, correspondence and other written materials.
Ability to research, compile, and summarize a variety of informational and statistical data and materials.
Ability to understand, interpret, explain, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Ability to effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Ability to learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
Ability to independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Ability to effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
Ability to communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Ability to use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Nice To Haves

Equivalent to an associate degree in criminal justice or a closely related field is desired.

Responsibilities

Performs bicycle and parking enforcement duties, including issuing citations, and providing information to the public regarding parking regulations.
Patrols City streets and facilities to provide security support; follows-up on complaints regarding abandoned vehicles; issues citations and arranges for the towing or other abatement of abandoned or illegally parked vehicles.
Performs animal control duties (domestic & wildlife) related to stray animals, public nuisance violations, bite-related incidents, dead or neglected animals including the capture and transportation of animals to the City Shelter.
Patrols in efforts to deter crime, including communicating with residents regarding on-going crime related problems, taking crime reports, and providing support to crime victims.
Assists sworn staff with investigations including searches at crime scenes.
Transports patrol vehicles, radios, and other equipment for maintenance to appropriate destination.
Performs required research in order to locate information for police use, including gathering available information on wanted and paroled persons, and property owners as necessary.
Gathers information, interviews witnesses and victims, and completes reports of neighborhood issues, petty thefts, automobile thefts, non-injury accidents, malicious mischief, lost and found property, writing suspect reports, and other crimes in response to citizen calls where suspects are not present.
Assists in crowd control and traffic control when assigned at public gatherings, traffic accidents, and other emergency scenes.
Prepares and presents programs in response to requests from citizens, civic groups, schools, and community leaders pertaining to crime prevention, fire prevention and education, and other department activities.
Receives, processes, and transports evidence in accordance with department policies.
Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files.
Assists in the ordering and maintenance of a variety of public safety equipment and supplies.
Performs a variety of special projects as assigned.
Performs other duties as assigned.
Provide outstanding and friendly customer service.
Create and maintain a respectful and collaborative working environment.
Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
Demonstrate care for the organization, customers, and coworkers.
Perform work of the highest quality possible.
Practice and encourage initiative and innovation to improve the workplace.