Community Service Specialist

Easterseals • Staten Island, NY

6d

About The Position

The Community Service Specialist is responsible for managing a caseload of job-seeking participants who engage in a Community Service assignment or who are enrolled in education or vocational training programs. This role involves developing new non-profit Community Service sites, educating supervisors, matching participants with assignments, assisting with enrollment in training programs, supervising timekeeping and MetroCard distribution, identifying and mitigating barriers to participation, mediating conflicts, documenting activities, and conducting site visits to ensure compliance and accommodations.

Requirements

• Bachelor’s degree in social work or a related field, such as psychology, vocational rehabilitation, or occupational rehabilitation, from an accredited institution is required.
• Two (2) years of experience working with employment programs for individuals with barriers to employment or an equivalent combination of related education and experience.

Nice To Haves

• Bilingual (English and Spanish) candidates preferred.

Responsibilities

• Develop new non-profit Community Service sites and assignments appropriate for WeCARE participants.
• Educate and train designated on-site supervisors about oversight of WeCARE participant attendance and job duties.
• Match participants with Community Service assignments based on the results of their biopsychosocial assessment, Individual Vocational Assessment and Plan (IVAP), and special accommodation needs.
• Assist participants with enrolling in education and vocational training programs that align with their goals outlined in their Individualized Vocational Assessment Plans.
• Supervise Community Service participant timekeeping and MetroCard distribution activities.
• Identify and assist with mitigating barriers to Community Service participation, including, but not necessarily limited to, physical and/or mental health barriers, housing, childcare, and domestic violence issues.
• Mediate conflicts between Community Service site supervisors and Community Service participants, as necessary.
• Document Community Service referrals and follow-up activities in SEAMS, the HRA management information system.
• Conduct regular site visits to Community Service sites to ensure contractual compliance of Community Service partnerships and that all necessary reasonable accommodations are in place for WeCARE participants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level