Community Service Specialist

The Fedcap Group•New York, NY
•$22 - $23

About The Position

The Community Service Specialist is responsible for managing a caseload of job-seeking participants who engage in a Community Service assignment or who are enrolled in education or vocational training programs.

Requirements

  • Bachelor’s degree in social work or a related field, such as psychology, vocational rehabilitation, or occupational rehabilitation, from an accredited institution is required.
  • Two (2) years of experience working with employment programs for individuals with barriers to employment or an equivalent combination of related education and experience.

Nice To Haves

  • Bilingual (English and Spanish) candidates preferred.

Responsibilities

  • Develop new non-profit Community Service sites and assignments appropriate for WeCARE participants.
  • Educate and train designated on-site supervisors about oversight of WeCARE participant attendance and job duties.
  • Match participants with Community Service assignments based on the results of their biopsychosocial assessment, Individual Vocational Assessment and Plan (IVAP), and special accommodation needs.
  • Assist participants with enrolling in education and vocational training programs that align with their goals outlined in their Individualized Vocational Assessment Plans.
  • Supervise Community Service participant timekeeping and MetroCard distribution activities.
  • Identify and assist with mitigating barriers to Community Service participation, including, but not necessarily limited to, physical and/or mental health barriers, housing, childcare, and domestic violence issues.
  • Mediate conflicts between Community Service site supervisors and Community Service participants, as necessary.
  • Document Community Service referrals and follow-up activities in SEAMS, the HRA management information system.
  • Conduct regular site visits to Community Service sites to ensure contractual compliance of Community Service partnerships and that all necessary reasonable accommodations are in place for WeCARE participants.
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