Community Service Professional 1, 2, 3

State of Louisiana•Baton Rouge, LA

7d•Onsite

About The Position

Vision: CAHS excels at making lives better. Mission: To deliver caring and responsive services, leading to a better tomorrow. Philosophy : CAHS commits to the philosophy that all individuals are valuable members of the community. CAHS exists to help each person served live productively in the location and environment of their choosing and abilities. CAHS staff work as a unified team to provide services and supports that help person(s) served succeed in work, school, life, and other endeavors they pursue. Are you passionate about helping others and making a positive impact in your community? Join our team as a Community Service Professional and play a vital role in connecting individuals and families with the resources and support they need. In this role, you will work collaboratively with community partners and internal teams to deliver services, provide guidance, and promote programs that improve quality of life. We are looking for individuals who are compassionate, dependable, and committed to serving diverse populations. If you are driven by purpose and want to make a meaningful difference every day, we encourage you to apply and become part of a team dedicated to strengthening our community.

Requirements

Four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR Six years of full-time work experience plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR A bachelor's degree plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy.
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

Develops and implements Plans of Support (POS) for individuals with Developmental Disabilities and their families within 30 days of case assignment and updates POS annually. This process involves scheduling appointments, conducting face-to-face interviews, assessing the need for services, prioritizing needs, making referrals to other available community resources, making crisis requests for services, and planning and coordinating services. This process involves being highly knowledgeable of available resources in the community.
Follows procedures and implements program policy according to the operational guidelines.
Schedules and completes thorough interviews to determine the nature and onset of an applicant’s reported disability, family history, developmental history, behavioral health conditions, current natural supports, current and future support needs, and urgency of need.
Gathers information to make a determination of eligibility (gathers information from Early Steps applications, school evaluations, medical reports, other service providers, residential providers, etc.)
Synthesizes information gathered from interviews and documentation to devise a written Support Profile which summarizes the applicant’s needs and choice of living options.
Collaborates with other service providers, agencies, school district staff, social workers, and medical and behavioral health professionals regularly for eligibility, service, and placement purposes.
Present information to the Entry Review Team on all denials of eligibility and questionable cases to assist the team in making a determination of eligibility
Complete an Individual Entry Review (IER) (Summarize data from all reports received to substantiate eligibility/ineligibility; determine onset of disability, if person is eligible; determine if substantial deficits exist in adaptive functioning; and determine if the disability is a result of a mental illness)
Develops and monitors Family Support contractual agreements which include individual/agency agreements and one-time purchases. This includes monitoring expenditures quarterly, preparing agreements and invoices, authorizing payment, reviewing timesheets for accuracy, and amending agreements as needed. Also documents and updates all address changes to the individual’s file, OCDD Participant Services Database electronic system, and Louisiana Service Reporting System (LaSRS).
Prepares and submits monthly and quarterly reports as requested to supervisor.
Attends school transition, ISC meetings or other transition/discharge meetings as needed.
Manages demographic changes to OCDD Participant Services Database, Louisiana Clinical Services, and Louisiana Service Reporting System (LaSRS) as needed.
Completes Application Request with consumer, family or case manager (requests are taken via telephone, in person, via fax, e-mail, etc.) This information is entered in the Participant Services Database, and ensures the electronic and physical chart is updated with current documentation, including a current SOA, prior to forwarding to the family support unit.