(Auraria) Community Service Officer I

State of ColoradoDenver, CO
Onsite

About The Position

This position plays a vital role in maintaining campus security to ensure all individuals' safety, security, and well-being within the Auraria Campus. Campus security aims to ensure all individuals' safety, security, and well-being within the Auraria Campus. The individuals include students, faculty, staff, visitors, and the campus property. Auraria Campus is more than just a place of learning—it's a vibrant community where history, culture, education, and urban life intersect. At the Auraria Campus Police Department (ACPD), we are dedicated to making a meaningful difference in the lives of students, faculty, staff, and the campus community. Through community policing, we emphasize proactive problem solving empowering our officers to engage with our community, build relationships, and make a positive impact. Our outreach initiatives, such as hosting engagement sessions with students, the annual ACPD-sponsored petting zoo, BBQ with a Badge, and Cocoa with a Cop, reflect our commitment to fostering a safe, inclusive, and vibrant campus environment. As an ACPD officer, you will have the opportunity to interact with over 43,000 people on campus and be a valued part of our community with a positive work/life balance in a law enforcement career that is unique and fulfilling. We also have an established wellness program to ensure our staff stay healthy in both mind and body. Located in the Platte River Valley in downtown Denver, the Campus serves over 39,000 students and approximately 5,000 faculty and staff from the Community College of Denver, Metropolitan State University of Denver, and the University of Colorado Denver.

Requirements

  • One (1) year of full-time customer based experience. Or a combination of education and/or customer based experience equal to one (1) year.
  • High School diploma or GED
  • Applicant must be at least 18 years of age
  • Valid and unencumbered Colorado driver's license
  • No Felony Convictions
  • No Domestic Violence Convictions
  • No Some Misdemeanors
  • Acquiring more than seven points in the last year and/or more than 12 points within the last two years on a driver's license.
  • No Alcohol/drug related traffic convictions in the last three years and repeat alcohol/drug convictions after the age 18 within the last ten (10) years.
  • Candidates must be able to communicate fluently in English with others (written and verbally).
  • Must be able to exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
  • Applicants must not have any felony convictions, domestic violence history or alcohol offenses within the last (3) years.
  • Applicants must not have received a failing result on a psychological evaluation within the preceding 12 months.
  • Applicants must not have experience involuntary termination from any position within the last preceding 12 months.

Responsibilities

  • Safeguarding people, property, and assets by conducting interior and exterior patrols of buildings, garages, and parking lots by way of a vehicle, bicycle, or on foot.
  • Maintaining clear and effective communication with other security personnel, police officers, dispatch, and relevant departments.
  • Investigate and report non-injury accidents, non-criminal reports such as property crime with no suspect information, parking violations, and first report of injuries.
  • Interviewing victims/witnesses and completing a thorough detailed report utilizing the police department’s records management system.
  • Maintain up-to-date knowledge of applicable municipal and state laws, as well as departmental policies and procedures.
  • Accurately complete and manage data entry within the department’s records management system.
  • Demonstrate proficiency in operating and reviewing network-based video surveillance systems to support investigations and campus safety efforts.
  • Respond to a variety of called in situation, including non-injury crashes, non-criminal violations, citizen and motorist assists, and citizen escorts.
  • Perform lock/unlock services for interior/exterior doors, address parking complaints, and investigate security breaches.
  • Respond to incidents during medical emergencies and incidents requiring de-escalation techniques.
  • Assist patrol officers with traffic control, scene security, and any other duties that do not require law enforcement action.
  • Respond to all intrusion, panic, and other system alarms.
  • Actively respond to all fire calls, chemical spills, bomb threats, and other hazardous situations.
  • Support evacuation procedures, manage crowd control and assist emergency response personnel on scene.
  • Respond to medical and other emergency calls.
  • Utilize department computers, and various software programs to compose and review police and traffic reports; communicate via email; access and review department policies and procedures across multiple network drives; request time off through the employee portal; review work records; and perform basic word-processing tasks.
  • Provide directions and assistance to employees, patients, visitors, and campus community members.
  • Offer motorist assistance as needed.
  • Interact daily with the public and the Auraria Campus community.
  • Present a positive and professional image of the Auraria Campus Police Department.
  • Support special or extra duty events by collaborating with members of the police department, campus affiliates, institutional staff, faculty, and students.

Benefits

  • variety of tuition benefits
  • Public Service Loan Forgiveness Program (PILF)
  • paid vacation
  • holidays
  • sick leave
  • multiple medical, dental, and vision plans
  • discounted RTD Eco-Pass
  • BenefitHub
  • Colorado PERA retirement plan
  • wellness program
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