Community Service Officer - Community Engagement

City of Medford•Medford, OR

7d•Hybrid

About The Position

Join the Medford Police Department as a Community Engagement Officer and make a difference! In this highly visible role, you will coordinate and support department volunteers, serve as a key liaison with Neighborhood Watch and other community groups, and assist with City-sponsored events and police outreach activities. You will help organize community service efforts, build positive relationships, and communicate effectively with residents, partners, and department staff. We are looking for an organized, community-minded professional who brings strong communication skills, sound judgment, and a genuine interest in public service. Qualified candidates who enjoy connecting with people, coordinating meaningful programs, and representing the Medford Police Department in a professional and approachable way are encouraged to apply!

Requirements

Graduation from high school or GED equivalent
Must be 18 years of age by date of hire with no felony convictions
Possession of a valid driver's license by date of hire
Successful completion of a comprehensive background investigation

Nice To Haves

College courses taken in criminal justice.
Volunteer or job-related experience in community, group, or organizational service activities.

Responsibilities

Provides non-sworn staff support to the Police Department on a wide variety of programs, projects, and services.
Coordinates with other City departments (e.g., Community Development) on code-related issues.
Enforces and ensures compliance with a variety of federal, state, and local laws, codes, and regulations related to nuisance abatement; writes warnings and citations as necessary; schedules follow-up inspections.
Assists sworn officers in traffic control, crowd control, and traffic collisions as required.
Assists School Resource Officers with student body and school campus related issues in cooperation with Medford School District staff.
Prepares police reports and other documentation for dissemination to appropriate departments and/or external agencies.
Handles basic evidence collection as required.
Ensures that police reports and other related documentation are submitted in a timely manner.
Coordinate community resources to assist citizens as needed.
Must have the ability to effectively interact and diffuse situations involving angry or irate members of the public.
Attend community stakeholder meetings.
Utilize evidence-based practices to find creative solutions to address community problems.
Assisting in the execution of City sponsored events such as the annual Pear Blossom festival.
Being a liaison with Neighborhood Watch and other community groups to facilitate relationships between the community and the department.
Planning, organizing, and executing community service activities and events.
Managing and assigning work of department volunteers to include daily tasks, schedules, communication, and coordination.
Upholds the values of the organization and has strong customer service orientation.
Handles job stress and interacts effectively with others in the workplace.
Fosters an environment that embraces diversity, integrity, trust, and respect.
Is an integral team player, which involves flexibility, cooperation, and communication.
Performs other related projects and duties as assigned.
Demonstrates regular, reliable, and punctual attendance.

Benefits

Medical, vision and dental benefits for employee and family.
Life and Accidental Death and Dismemberment insurance with a policy value of $50,000.
Long-term disability insurance.
Health Reimbursement Account (HRA-VEBA) contributions.
Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee.
PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions.
Opportunity to contribute into a deferred compensation retirement plan (Section 457 Plan) for retirement planning.
Paid vacation and sick leave.
Employee Assistance Program (EAP).
The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year.
Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually.
Access to the City's fully equipped fitness center 24/7.