Community Service Aide (Bilingual)

EVERYMIND INC•Silver Spring, MD

1d•Hybrid

About The Position

EveryMind is hiring a Bilingual Community Service Aide to join their Linkages to Learning team. This role serves as an administrative and programmatic assistant to the Family Case Manager and Mental Health Therapist at Harmony Hills Elementary School in Silver Spring, MD. The position focuses on supporting families by connecting them with programs and services, assisting with resources, and coordinating various activities and programs.

Requirements

High school diploma or equivalent.
Experience working in a community setting preferred.
Strong organizational and listening skills.
Bilingual Spanish required.
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, service members, veteran, family members or caretakers, interns, volunteers, paid staff, and community partners.
Ability to express ideas with clarity, confidence and sensitivity.
Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
The employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear.
The employee must be able to lift and/or move up to 35 pounds frequently.
The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.
The employee must pass a criminal background check.
Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check.
All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.

Nice To Haves

Experience working in a community setting.

Responsibilities

Serves as initial point of access for families inquiring about LTL programs and services.
Assists in cultivating and obtaining necessary resources to help meet families’ food, clothing, housing or other needs.
Assists with after school, evening and summer programs, workshops, groups, holiday gift giving program and other special projects (i.e., school supply drives).
Provides childcare while parents meet individually with staff and coordinates child care for specific events such as groups, workshops or activities.
Manages waitlists for Family Case Manager and Child and Family Therapist services.
Provides translation and interpretation support to LTL staff who are not bilingual.
Manages funds in assigned budget categories.
Tracks, monitors and provides bus tokens, cab vouchers and emergency food delivery for LTL families.
May assist the CFT and FCM in mental wellness support and care management work.
Contacts clients to remind them of appointments with staff, as well as changes or cancellations.
Maintains confidentiality of clients according to EveryMind Confidentiality Policy.
Adheres to EveryMind and Youth and Family Services Division (YFS) policies established by EveryMind Board of Directors, Chief Executive Officer and Chief Program Officer, and Division Director.
Consistently represents EveryMind and the Linkages to Learning program in a professional manner.
Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
Other duties as assigned.