Community Response Specialist

Felton Institute•Antioch, CA

2d•Onsite

About The Position

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Requirements

High school graduate (or GED), Associate's degree preferred
Minimum of one year of experience working with transition-age youth and/or adults who are experiencing substance use disorders, mental illness, homelessness, or related challenges
Interest in engaging and connecting with a diverse, high-need community of adults and young adults
Ability to work cooperatively on a multi-disciplinary team, and to work with clients with various ethnic backgrounds
Valid California Driver's License, insurance, and ability to travel as required to perform duties (preferred)
Experience with individuals or groups impacted by violence, poverty, racism and or mental/illness
Experience conducting community outreach and engagement activities.

Nice To Haves

Ability to work a flexible full-time schedule to accommodate program/client needs. Both evening and weekend hours are required to accommodate a 24hr/7 day a week schedule. This is a community based, highly mobile position

Responsibilities

Conduct community outreach and engagement both reactively and proactively to residents in need of support who are not housed, insecurely housed, or struggling to maintain their housing, as well as those with mental health, physical health and or substance use needs who may need linkage to services.
Maintain documentation of program activities, response calls and assists in tracking data related to program activities
Maintain inventory of health education/outreach materials necessary to conduct outreach efforts and to supply internal providers and other staff as needed
Provide hands-on support for clients in reaching and accessing services according to their intervention plan (medical and social service appointments, assist in some activities of daily living, such as grocery shopping) and/or assist clients in connecting with and accessing available transportation resources
Complete assessments, service plan development, and service linkage (housing, financial, medical, etc.) following a harm reduction model
Assist residents in implementing their wellness and recovery plans and goals, as appropriate
Conduct intake interviews with participants, and provide referrals for services to community agencies as appropriate
Establish positive, supportive relationships with residents, stakeholders, and providers in community.
Other duties as assigned