Community Resource Worker (CRP)

Camino Wellbeing + Mental Health • Waterloo, ON

1d • Hybrid

About The Position

The Community Resource Worker supports families with children between the ages of 4 and 17 who have identified or suspected mental health challenges. They do this by providing advice, counselling and supports to parents and caregivers and by coordinating the services the families receive from other agencies. They also provide direct support to children and youth. They do this work in family homes and in various community settings.

Requirements

• BSW, CYW, BA or education in applicable field of study.
• Minimum of three (3) years’ experience in the mental health field working with children and families.
• Membership in good standing in a relevant professional association, as required.
• Working knowledge of the education system.
• Demonstrated therapeutic intervention skills.
• Willingness to learn new approaches to wellness and mental health.
• Proven experience in a holistic treatment approach and applying wellness and resilience knowledge to therapeutic work.
• Commitment to the rights of children and the integrity and worth of all individuals which is consistently reflected in practice.
• Strong understanding of professional boundaries and limitations to scope of practice.
• Ability and desire to collaborate with internal and external service providers.
• Knowledgeable about community and mental health resources.
• Excellent communication skills (both oral and written).
• Ability to engage in difficult conversations and manage unpredictable situations with families independently.
• Exceptional organizational skills and ability to work in an environment where juggling multiple demands and priorities is the norm.
• Proven experience working in a fast-paced environment and meeting deadlines.
• Proven experience working independently and within a broader team providing excellent customer service.
• Excellent interpersonal and conflict management skills.

Nice To Haves

• Ability to communicate in and provide client service in a second language is an asset.

Responsibilities

• Provide information, supportive counselling and service coordination for children, youth and families referred to the program.
• Provide psychoeducation to parents, caregivers, children, youth and other service providers to increase an understanding of mental health.
• Engage with families, guardians, and educators to ensure optimum coordination of services and collaborative working relationships.
• Work with parents, caregivers and other service providers and teachers to help brainstorm resources, services and interventions that are helpful for the children and families.
• Meet deadlines and manage multiple priorities, including the completion of individualized reports, and up to date and accurate case notes, client files and additional documentation.
• Ensure that service targets for Ministry of Child and Youth Services are met.
• Complete and utilize assessment and outcome tool to inform decision-making.
• Attend team meetings, department meetings, and attend regular case consultation sessions.
• Attend supervision with the program supervisor.

Benefits

• Camino is committed to developing our people.
• Opportunities for you to use your transferrable skills among other teams and programs.
• Antiracism and anti-oppression training for all our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level