Community Resource Officer

HUMANE SOCIETY OF POMONA VALLEY INC•Pomona, CA

1d•$19 - $25•Onsite

About The Position

Under direct supervision of the Humane and Animal Control Manager, a Community Resource Officer drives to assigned areas and checks door to door with residents for compliance with pet license regulations, offers public information on licensing issues and services as well as collects fees for licenses. With a staff of highly recognized animal control and humane officers, Inland Valley Humane Society & S.P.C.A. (IVHS & SPCA) answers the call of thousands of animals in need every year. With our community outreach programs we educate the public on the humane treatment of animals including local wildlife, proper pet care and how to be a responsible pet owner. Equally important is IVHS & SPCA’s commitment to provide affordable veterinary care with low-cost vaccination clinic, low-cost spay and neuter programs, and microchipping for pets in its communities.

Requirements

High school diploma or equivalent qualification.
Must possess a valid driver’s license, car insurance, reliable transportation, and clean driving record.
Minimum 1 year experience working in a shelter setting.
Strong computer skills with the ability to prepare reports and maintain an efficient records system.
Familiarity with Microsoft Office Suite (Word, Outlook, Excel) and shelter software.
Exceptional organizational, analytical, interpersonal and conflict resolution skills.
Self-directed with ability to work independently/meet deadlines in a fast-paced work environment with little direct supervision.
Strong interpersonal skills, a team player, personable, professional, and able to have a good relationship with people from diverse backgrounds, as well as the ability to handle sensitive and confidential situations.
Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process.
Humane attitude towards animals.
Support, and represent IVHS & SPCA core values, programs, policies, and procedures.

Nice To Haves

3-5 years of experience working for a non-profit rescue group, humane society, municipal shelter, or other animal welfare agency preferred.
Bilingual (English/Spanish/Mandarin) preferred.

Responsibilities

Offers public information regarding licensing statutes.
Enforces licensing laws mandated by State and local governments.
Collects fees, required paperwork/information for licensing.
Maintains accurate and detailed logs of areas covered during canvassing of Cities.
May issue citations for license violations.
Works closely with community members and residents in various situations requiring courtesy, tact, and diplomacy.
Performs other duties as assigned.