Community Resource Navigator (Tigrinya/Kunama)

Lutheran Services in Iowa • Des Moines, IA

5d • Hybrid

About The Position

As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children, adults, and families for more than 150 years. Our Refugee and Immigrant Services lift up hundreds of new Iowans each year through educational classes and wellness programming, and our economic development services help them build a solid foundation in their new home. From creating small businesses to helping individuals save money for major purchases, you can make a difference and empower your newest neighbors.

Requirements

• High school diploma/GED and 6 months related experience.
• Ability to communicate successfully in English and at least one other language to meet the needs of populations served.
• Fluently speak Tigrinya, Kunama, or both.
• Valid driver's license, auto insurance, a good driving record.
• Ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.

Nice To Haves

• Lived experience may be considered qualifying.

Responsibilities

• Provide direct support services to LSI clients.
• Assist clients in overcoming language and cultural differences and reducing barriers to work towards community integration and self sufficiency.
• Use bilingual or multilingual skills to facilitate support clients in educational activities and workshops in order to maximize clients' understanding and utilization of LSI services and community resources.
• Communicate information to clients from educational classes, appointments, and paperwork.
• Work with community partners, volunteers, and other LSI staff to ensure high quality services to clients in a plan of action that supports client goals.

Benefits

• A competitive salary
• Comprehensive benefits
• A 401(k)
• Generous paid time off
• A flexible work schedule
• Health, dental, life, and vision insurance
• Career-building opportunities
• Special Team LSI perks like gym discounts, pet insurance, and cell phone discounts through Verizon

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED