Community Resource Navigator
About The Position
LSI is hiring a Community Resource Navigator to support its refugee youth school readiness program focused on financial wellness. The role provides direct support services to LSI clients, helping them overcome language and cultural differences and reduce barriers as they work toward community integration and self-sufficiency. The Navigator uses bilingual or multilingual skills to support clients in educational activities and workshops, helping maximize their understanding and use of LSI services and community resources. The position communicates information from educational classes, appointments, and paperwork, and works with community partners, volunteers, and LSI staff to deliver high-quality services through plans of action that support client goals. Applicants must speak English and at least one language used by refugee communities, primarily in Polk County. Some travel to other in-state offices, such as Sioux City and Waterloo, may be possible.
Requirements
- High school diploma or GED.
- Six months of related experience; lived experience may be considered qualifying.
- Ability to communicate successfully in English and at least one other language to meet the needs of populations served.
- Valid driver's license, auto insurance, and a good driving record.
- Ability to pass an extensive background check, including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry, and a criminal history check.
Responsibilities
- Provide direct support services to LSI clients.
- Help clients overcome language and cultural differences and reduce barriers to community integration and self-sufficiency.
- Use bilingual or multilingual skills to support clients in educational activities and workshops.
- Help clients understand and use LSI services and community resources.
- Communicate information from educational classes, appointments, and paperwork to clients.
- Work with community partners, volunteers, and LSI staff to provide high-quality services.
- Develop or support plans of action that advance client goals.
Benefits
- Competitive salary
- Comprehensive benefits
- 401(k)
- Generous paid time off
- Flexible work schedule
- Health insurance
- Dental insurance
- Life insurance
- Vision insurance
- Career-building opportunities
- Gym discounts
- Pet insurance
- Cell phone discounts through Verizon
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
