Community Resource Manager

YWCA Seattle King Snohomish•Seattle, WA

4d•Onsite

About The Position

The Community Resource Manager connects the generosity of our community directly to the needs of the people we serve. From household essentials for families moving into housing, to school supplies, holiday support, food access, and everyday necessities for our shelters and programs, this position turns community support into practical resources that make a meaningful difference. Working closely with program leadership, the Chief Program Officer, Philanthropy, Volunteer Services, and community partners, the Community Resource Manager coordinates the identification, sourcing, purchasing, tracking, and distribution of donated goods and other non-monetary resources across YWCA programs. This includes building and maintaining relationships with corporations, businesses, and community organizations to grow YWCA's network of partners and ensure donors receive appropriate acknowledgement. The position also leads seasonal giving initiatives, including Holiday Giving, back-to-school distributions, Mother's Day and Father's Day activities, and other special events. In addition, the Community Resource Manager oversees the YWCA Central Area Food Bank at Cherry Street, including supervision of two part-time employees and coordination with volunteers and community partners. This is a highly collaborative, hands-on role for someone who enjoys bringing people, resources, and details together. Success requires strong organization, communication, relationship building, and the ability to manage multiple projects and resource needs across a large, multi-program organization.

Requirements

A combination of education and/or experience in nonprofit programs, community engagement, resource coordination, operations, volunteer services, development, or a related area, typically demonstrated by a bachelor’s degree and four years of relevant experience, or six years of relevant experience in lieu of a degree.
Experience supervising or providing day-to-day leadership to employees, volunteers, or significant projects.
Valid driver’s license and access to reliable personal transportation for travel between YWCA program sites, community partner locations, and other regional locations as needed.
Strong organizational and project management skills with the ability to coordinate multiple priorities, deadlines, events, and resource needs.
Experience building relationships with community organizations, businesses, donors, vendors, or other external partners.
Strong communication and interpersonal skills, including the ability to represent YWCA with community and corporate partners.
Ability to travel between YWCA locations and community partner sites throughout King and Snohomish counties.
Commitment to YWCA's mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

Nice To Haves

Experience with purchasing, inventory, donation tracking, resource distribution, or similar operational processes preferred.
Experience in food access, human services, housing, shelter, or another community-based nonprofit environment preferred.

Responsibilities

Serve as a central point of coordination for program resource needs across YWCA.
Partner with program managers, directors, and the Chief Program Officer to identify, prioritize, and respond to ongoing and emerging program resource and supply needs.
Coordinate resources such as toiletries, towels and linens, household goods, clothing, school supplies, food, gift cards, and other items needed by programs and participants.
Develop and maintain systems for collecting and prioritizing resource requests across programs.
Manage ordering and purchasing of approved program resources and coordinate delivery and distribution to YWCA locations.
Maintain accurate records of requests, orders, donations, inventory, distribution, and other resource activity.
Monitor resource levels and anticipate recurring or seasonal needs to support proactive planning.
Coordinate logistics across multiple YWCA locations, including receiving, storage, transportation, and distribution of donated and purchased goods.
Build and maintain relationships with corporations, businesses, community organizations, schools, faith communities, and other partners interested in supporting YWCA programs.
Manage YWCA's existing network of community resource partners while identifying opportunities to expand and diversify the partner base.
Develop and maintain current lists of program resource needs that can be shared with prospective community partners.
Conduct outreach and presentations to companies and community organizations interested in learning about YWCA and supporting its programs.
Represent YWCA professionally at community meetings, partner events, donation activities, and other external engagements.
Ensure in-kind donors receive appropriate acknowledgement and recognition in coordination with Philanthropy.
Immediately route monetary and cash donations to Philanthropy and follow established procedures for gift processing and donor stewardship.
Maintain accurate records of in-kind contributions, including donor information, estimated value, intended program, and distribution.
Plan and manage seasonal giving initiatives and resource distributions for YWCA program participants.
Lead the annual Holiday Giving program, including coordination of gift card and other holiday support for participating individuals and families.
Coordinate back-to-school efforts, including school supply drives and distribution.
Coordinate Mother's Day, Father's Day, and other seasonal giving or recognition activities.
Develop annual timelines, resource needs, partner opportunities, communication plans, and distribution processes for seasonal initiatives.
Partner with Volunteer Services when volunteer support is needed for events, sorting, assembly, distribution, or other activities.
Work with Philanthropy and program leadership to ensure community giving activities are coordinated appropriately and provide a positive experience for donors, volunteers, staff, and participants.
Track participation, donations, distribution, and outcomes for seasonal programs and prepare summaries as needed.
Provide day-to-day leadership and oversight of the YWCA Central Area Food Bank at Cherry Street.
Supervise, support, and schedule two part-time Food Bank staff.
Coordinate food sourcing, ordering, receiving, storage, inventory, and distribution.
Build and maintain relationships with food suppliers, community organizations, donors, and other partners supporting Food Bank operations.
Coordinate with Volunteer Services to ensure appropriate volunteer support for Food Bank activities.
Maintain an organized, welcoming, safe, and respectful environment for participants, volunteers, partners, and staff.
Ensure appropriate food handling, storage, safety, and operational practices are consistently followed.
Track Food Bank utilization, donations, inventory, and other required program information.
Identify opportunities to strengthen food access and increase resources available to the individuals and families served.
Develop and maintain effective systems for tracking program requests, purchases, donations, inventory, community partners, and resource distribution.
Maintain accurate documentation of donated goods and their estimated value for organizational reporting and acknowledgement purposes.
Monitor spending within assigned budgets and ensure resource purchases follow YWCA purchasing and approval requirements.
Manage invoices, receipts, purchase documentation, and other administrative records associated with resource activities.
Provide regular updates to leadership regarding resource needs, donations, seasonal initiatives, Food Bank operations, and community partnerships.
Use data and program feedback to identify recurring needs, resource gaps, and opportunities to improve coordination.
Supervise, coach, and support assigned staff, including establishing expectations and ensuring effective day-to-day operations.
Develop strong working relationships across YWCA programs and administrative departments.
Partner closely with Philanthropy to ensure community giving and donor relationships are appropriately coordinated and monetary donations are handled through established fundraising processes.
Partner closely with Volunteer Services when community partners or events include volunteer engagement.
Work collaboratively with program leadership to balance needs across programs and allocate limited resources thoughtfully and equitably.
Support special projects and emerging resource needs as assigned.