Community Residence Counselor – Intensive Diagnostic Program

Mass General Brigham•Belmont, MA

5d•$22 - $30•Onsite

About The Position

Under the direction of the Program Manager, the Community Residence Counselor (CRC) provides direct patient care and participates in the therapeutic milieu within the scope of defined practice. The Pavilion at McLean Hospital is the premiere residential program in the country providing comprehensive diagnostic evaluations for adults 18 and older with a wide range of complex psychiatric illnesses including depression, anxiety, OCD, substance use, and contributing personality issues.

Requirements

High School Diploma or Equivalent required
All employees must possess basic computer skills to use a variety of electronic or online systems (PRISM) for communication, clinical, and administrative purposes.
Ability to drive, including transporting patients, may be required based on role and location.

Nice To Haves

Bachelor's Degree Related Field of Study preferred
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred
One year of patient care or related experience, preferably in a psychiatric setting
1-2 years preferred
Familiarity with Epic is preferred.

Responsibilities

Provides direct patient care in accordance with the current treatment plan, under the supervision of the Nurse Manager, Clinical Coordinator, and Charge Nurse.
Provides and supervises community activities as needed.
Remains awake and alert at all times while on the job.
Assists patients in maintaining and keeping various appointments.
Clear, concise, and timely documentation and shift notes.
Establishes helpful relationships with patients and maintains professional boundaries.
Participates in patient rounds, status checks, or teams per program guidelines.
Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
Works effectively to manage the therapeutic milieu.
Provides patients with direction and supervision as needed.
Follows established hospital & program policies, procedures, and protocols.
Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner.
Encourage patients in their activities of daily living.
Assesses sleep patterns and assists patients to develop more appropriate sleep cycles, notifying the clinical team as necessary.
Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation.
Attends and participates in rounds and case conferences when appropriate.
Physical ability for participation in patient activities.
Support residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.