Community Residence Counselor

Mass General Brigham•Princeton, FL

2d•Onsite

About The Position

Responsible for providing direct support and supervision to individuals residing in community-based behavioral health or supportive living programs. The Community Residence Counselor assists residents in developing daily living skills, achieving treatment goals, and maintaining a safe and supportive environment. This role plays a vital part in promoting recovery, independence, and quality of life for individuals with mental health, substance use, or developmental conditions.

Requirements

High School Diploma or Equivalent required
Experience working in a human services, residential, behavioral health, or allied health setting 1-2 years required
Experience working with individuals with mental illness, substance use disorders, or developmental disabilities 1-2 years required
Basic knowledge of behavioral health conditions and support strategies.
Strong interpersonal and communication skills, with the ability to maintain professional boundaries.
Ability to manage time, multitask, and respond to urgent needs calmly and effectively.
Commitment to person-centered care, equity, and cultural competence.
Familiarity with safety protocols and documentation standards in healthcare or social service environments.

Nice To Haves

Bachelor's Degree Psychology preferred
Bachelor's Degree Social Work preferred
Bachelor's Degree Health & Human Services preferred
Associate's Degree Related Field of Study preferred
Medication Administration Program Certified [MAP - Massachusetts] - Massachusetts Department of Public Health preferred

Responsibilities

Support residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.
Monitor resident behavior and provide interventions consistent with treatment or service plans.
Document observations, progress notes, and incident reports accurately and in a timely manner.
Assist with the development and implementation of individualized service plans under clinical supervision.
Promote a respectful, inclusive, and safe living environment aligned with trauma-informed care principles.
Engage residents in therapeutic, recreational, and community integration activities.
Respond to crises using de-escalation and safety protocols and report to clinical leadership as appropriate.
Communicate effectively with care teams, family members, and external providers as needed.
Participate in team meetings, trainings, and quality assurance activities to support program effectiveness.