Community Relationship Manager (Illinois)

Holon Health•Berwyn, IL

5d•Remote

About The Position

At Holon Health, we are a healthcare startup focused on providing whole-person care to individuals with Substance Use Disorder (SUD). We integrate medical, behavioral, and social care, prioritizing prevention and recovery. Our approach is grounded in compassion, community wisdom, and a belief in second chances. We foster a collaborative, curious, and integrity-driven work environment. We are looking for a mission-aligned, relationship-driven Community Relationship Manager to support our growth across Illinois. This role involves identifying and cultivating partnerships with community organizations, healthcare providers, health plans, and the justice system to educate stakeholders about Holon's care model. The Community Relationship Manager will serve as a strategic partner to various stakeholders, ensure effective program delivery, mentor the Client Acquisition team, develop training for partners, and drive regional growth. This position is ideal for a connector, communicator, and relationship-builder passionate about making a measurable impact and promoting a just, human-centered approach to care.

Requirements

A natural relationship-builder who leads with curiosity, empathy, and professionalism.
Deeply familiar with the criminal justice system and/or community health landscape and their operational realities.
Strategic and tactical—able to plan and execute effectively.
A confident trainer and presenter, comfortable leading groups and one-on-one sessions.
Energized by making outreach feel warm, personal, and community-centered.
Organized, reliable, and motivated by meaningful work.
Passionate about equity, inclusion, and expanding access to care.
Bachelor’s degree or equivalent professional experience.
Strong track record in account management, community engagement, outreach, or sales—ideally in healthcare, behavioral health, or criminal justice sectors.
Demonstrated success managing teams and driving results.
Proficiency in CRM tools and virtual collaboration platforms.
Ability and willingness to travel throughout Illinois.

Nice To Haves

Experience with community organizations, healthcare providers, health plans, or justice system partners is a plus.

Responsibilities

Build relationships with referral partners including sober living homes, recovery residences, treatment providers, probation and parole offices, courts, diversion programs, and reentry organizations.
Serve as the primary point of contact for referral partners within your territory.
Conduct in-person visits, presentations, and educational sessions to strengthen engagement.
Represent Holon at local and state conferences, coalition meetings, and community events.
Identify opportunities to co-host or participate in educational and community-based initiatives.
Act as a visible ambassador for Holon’s mission and model of care.
Track industry trends and provide feedback to internal teams to inform outreach strategy.
Foster an inclusive, equity-driven team culture through training, mentoring, and modeling.
Other duties as assigned.