Community Relations Specialist
About The Position
Drive membership growth by achieving and exceeding a target of 10+ new members monthly. Build and manage strategic relationships with health plans, brokers, senior communities, and local partners. Execute daily outreach and networking efforts to generate referrals and enhance brand visibility. Plan and deliver presentations, events, and community engagement initiatives. Maintain a strong and consistent market presence to drive awareness and trust. Own performance tracking and reporting (daily, weekly, monthly) on outreach activity and results. Partner cross-functionally to support growth and retention strategies.
Requirements
- Bilingual (English/Spanish) – fluent with strong presentation ability
- Associate’s degree or higher
- Experience in Medicare Advantage, healthcare outreach, or senior-focused services
- Proven success in relationship building, networking, and community engagement
- Strong organizational, tracking, and reporting discipline
- Confident public speaking and presentation skills
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Ability to work in a high-travel, field-based environment (up to 90%)
- Valid driver’s license and reliable transportation
- Travel locally up to 90% of the time (driving is a big part of this role)
- Stand and walk for long periods during events and community visits
- Lift and carry up to 25 lbs (event supplies and materials)
- Set up and take down tables, banners, and event materials
- Work in different locations throughout the community (field-based role)
- Sit for periods of time while driving or completing reports
- Use a computer, phone, and tablet for reporting and presentations
- Speak clearly and confidently when presenting to groups
Nice To Haves
- Bilingual (English/Spanish)
- Associate’s degree or higher
- Experience in healthcare or market growth roles
- Established relationships with brokers, health plans, or community partners
- Experience with CRM or reporting tools
- Understanding of membership growth and retention strategies
Responsibilities
- Achieve and exceed a target of 10+ new members monthly.
- Build and manage strategic relationships with health plans, brokers, senior communities, and local partners.
- Execute daily outreach and networking efforts to generate referrals and enhance brand visibility.
- Plan and deliver presentations, events, and community engagement initiatives.
- Maintain a strong and consistent market presence to drive awareness and trust.
- Own performance tracking and reporting (daily, weekly, monthly) on outreach activity and results.
- Partner cross-functionally to support growth and retention strategies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
