Community Relations Specialist

First Horizon BankHouston, TX
Onsite

About The Position

The Community Relations Specialist assists in the execution of the Regional Community Investment Strategy that supports and promotes the brand, maintains and develops client relationships, and makes a positive impact in our communities. This position is key to the success and growth of the region and supports major programs, corporate strategy, and key leadership initiatives. This position supports the regional leader which includes, but not limited to, administrative functions.

Requirements

  • Exceptional written and verbal communication skills to interface effectively with internal and external audiences
  • Self-motivated and team oriented
  • Committed to high-quality work product
  • Discretion to manage highly confidential information
  • Ability to work efficiently with a high level of attention to detail
  • Excellent time-management, organizational and problem-solving skills
  • Experience working in a high-paced, high urgency environment that requires discretion, diplomacy and judgment.

Nice To Haves

  • 5+ years of community relations or financial services experience preferred
  • Bachelor (4-year college) degree preferred or combination of education and experience

Responsibilities

  • Manage regional leader’s calendar, phone, travel and expenses.
  • Manage financial reporting for the region.
  • Develop and support a regional strategy that drives client growth and revenue.
  • Support banking teams in order to develop and sustain client relationships.
  • Operationalize brand at the ground level by creating and executing regional level differentiating events and client experiences to build relationships with clients and centers of influence.
  • Position the company as a leader in the community through a community investment strategy.
  • Integrate corporate communications and marketing strategies within regions.
  • Promote attraction and retention of talent by fostering associate engagement in the community and the workplace.
  • Provide regional level feedback to corporate communications and marketing partners.
  • Collaborate with marketing to execute events, and at times represent the company at such events.
  • Serve as CRA Liaison.
  • Serve as Advisory Board Coordinator.
  • Manage regional social media accounts.

Benefits

  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
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