Community Relations Director

Garden Valley Retirement Village•Garden City, KS

7d•Onsite

About The Position

As our Community Relations Director, you’ll play a key role in achieving our community’s occupancy and financial goals. You’ll build strong relationships with prospective residents and referral sources, while developing and implementing strategic sales and marketing initiatives.

Requirements

Valid Driver’s License

Responsibilities

Create positive, memorable experiences for prospective residents and referral partners
Conduct in-home visits, follow up on inquiries through calls and letters, and build strong connections with prospects
Provide engaging and informative community tours and oversee the admissions process through to completion
Participate in developing and executing quarterly business development plans
Manage the facility’s inquiry tracking system daily, analyzing referral patterns and conversion rates to inform sales strategies and service improvements
Communicate effectively with staff regarding projected move-ins, move-outs, and room changes through daily meetings and other channels
Maintain knowledge of federal and state regulations related to acuity levels and licensure
Monitor occupancy trends and track conversion ratios
Support the Executive Director in promoting a culture of excellent customer service among all staff
Ensure compliance with regulations concerning residents’ rights
Participate in sales training and professional development as needed

Benefits

Competitive Pay
Shift Differentials for select shifts and positions
Paycheck Advances
Paid sick leave and vacation
Paid Holidays
Medical, dental and vision insurance
Health and Dependent Care FSA
Company paid Basic Life Insurance
Voluntary benefits: Life, AD&D, Short-Term Disability, Critical Care & Accident Insurance
Employee Assistance Program (EAP)
401K Plan
Employee Discount Program
Paid Mentorship and professional growth opportunities
Employee Referral Bonus Program