Community Relations Director (Sales and Marketing)

Regency Grand•West Covina, CA

10d•Onsite

About The Position

As the Community Relations Director (Sales and Marketing) at Regency Grand of West Covina, you’re the first impression for prospective residents and their families. Your role is to effectively market and convey what makes Cascade Living different from other communities not only to seniors, but also by building a network of contacts both within healthcare and outside the senior living industry.

Requirements

Preferred 2 years of Sales and Marketing experience, ideally in the healthcare industry (assisted living, memory care)
Valid driver’s license and reliable transportation
History of hitting or exceeding monthly and quarterly occupancy and move-in goals
Compassionate individuals who will represent our community in a positive and professional manner
Strong communication skills
Effective communicator who connects with staff, residents and their families and thrives at facilitating small-group presentations
In-depth knowledge of competitors and community sources
Innovative thinker who brings new ideas to the table
Ownership attitude who is able to stay focused despite interruptions throughout the day
Ability to work flexible hours to include evenings and weekends

Responsibilities

Utilize the Sales and Marketing process to meet or exceed occupancy and revenue targets
Achieve the necessary number of leads by following up on all inquiries and staying in constant contact with warm leads
Conduct tours for prospects while on-site at the community
Develop relationships and create professional referrals with a variety of contacts including social workers, case managers, physicians, nurses, therapists, managers, administrators, and religious leaders.
Organizes targeted special events on a monthly basis
Conducts extensive competitor analysis and tours competitor communities regularly
Promote the mission, values and beliefs of Cascade Living