Community Relations Director

Garden Valley Retirement Village • Garden City, KS

1d • Onsite

About The Position

We’re Certified as a GREAT PLACE TO WORK! At Garden Valley Retirement Village, we believe in creating a workplace where people feel valued, supported, and inspired to make a difference every day. Join our team and discover how rewarding your career can be! Now Hiring: Community Relations Director About the Role: As our Community Relations Director, you’ll play a key role in achieving our community’s occupancy and financial goals. You’ll build strong relationships with prospective residents and referral sources, while developing and implementing strategic sales and marketing initiatives.

Requirements

• High School Diploma or equivalent
• 2 years Marketing experience in Healthcare setting required
• Valid Driver’s License

Responsibilities

• Create positive, memorable experiences for prospective residents and referral partners
• Conduct in-home visits, follow up on inquiries through calls and letters, and build strong connections with prospects
• Provide engaging and informative community tours and oversee the admissions process through to completion
• Participate in developing and executing quarterly business development plans
• Manage the facility’s inquiry tracking system daily, analyzing referral patterns and conversion rates to inform sales strategies and service improvements
• Communicate effectively with staff regarding projected move-ins, move-outs, and room changes through daily meetings and other channels
• Maintain knowledge of federal and state regulations related to acuity levels and licensure
• Monitor occupancy trends and track conversion ratios
• Support the Executive Director in promoting a culture of excellent customer service among all staff
• Ensure compliance with regulations concerning residents’ rights
• Participate in sales training and professional development as needed

Benefits

• Competitive Pay
• Shift Differentials for select shifts and positions
• Paycheck Advances
• Paid sick leave and vacation
• Paid Holidays
• Medical, dental and vision insurance
• Health and Dependent Care FSA
• Company paid Basic Life Insurance
• Voluntary benefits: Life, AD&D, Short-Term Disability, Critical Care & Accident Insurance
• Employee Assistance Program (EAP)
• 401K Plan
• Employee Discount Program
• Paid Mentorship and professional growth opportunities
• Employee Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED