Community Relations Counselor - Senior Home
About The Position
In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel. Meet all expectations of meaningful contacts, leases and occupancy. Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately. Secure the required number of budgeted move ins and achieve net gains each month. Develop and maintain a good working relationship with residents, families, and professional providers of care. Participate in the community outreach program to generate the necessary number of referrals to reach sales goals. Report all sales activity to supervisor daily. Assure every alternative is considered before closing a lead. Treat each inquiry with value. Maintain confidentiality of all pertinent information.
Requirements
- Valid Driver's license
- Detail-oriented
- Outgoing personality
- Enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members
- Ability to meet deadlines and sales goals
- Excellent computer skills
- Ability to learn new software quickly
Nice To Haves
- Previous sales experience in the senior housing industry
Responsibilities
- Leasing apartments and achieving move in goals
- Maintaining a positive image of the community with referral sources, residents, and staff personnel
- Meeting all expectations of meaningful contacts, leases and occupancy
- Responding and following up with all walk-ins, phone-ins, mail-ins timely and appropriately
- Securing the required number of budgeted move ins and achieving net gains each month
- Developing and maintaining a good working relationship with residents, families, and professional providers of care
- Participating in the community outreach program to generate the necessary number of referrals to reach sales goals
- Reporting all sales activity to supervisor daily
- Assuring every alternative is considered before closing a lead
- Treating each inquiry with value
- Maintaining confidentiality of all pertinent information
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement benefits
- Short-term disability
- Long-term disability
- Paid time off
- DailyPay (access to earned wages before payday)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
501-1,000 employees
