Community Relations & Business Development Manager

Senior Helpers - Barthol Parent • Minneapolis, KS

6d • Onsite

About The Position

Senior Helpers is seeking a motivated, outgoing, and results-driven Community Relations & Business Development Manager to help grow our presence throughout the Twin Cities. This is an active, outside business development position focused on building genuine relationships, providing value to referral partners, and helping families find the right care for their loved ones. The role involves proactively developing and maintaining referral relationships, identifying and pursuing new business opportunities, and educating referral partners and families about Senior Helpers' services. The ideal candidate will have a healthcare background combined with sales, outreach, or business development experience, and a passion for serving older adults.

Requirements

• Demonstrated success in outside sales, business development, professional outreach, or referral relationship management.
• Proven ability to proactively develop new relationships and generate business rather than relying primarily on inbound leads.
• Excellent interpersonal, communication, presentation, and follow-up skills.
• Confidence engaging with healthcare professionals, community leaders, and families.
• Strong organizational skills and the ability to independently manage multiple relationships and opportunities.
• Self-motivated, goal-oriented, and comfortable being accountable for measurable results.
• Valid driver's license, reliable transportation, and willingness to travel throughout the assigned Twin Cities territory.
• Comfortable using CRM systems, Microsoft Office, and other business technology.

Nice To Haves

• Experience in home care, home health, hospice, senior living, rehabilitation, or other healthcare-related industries.
• Background in nursing, social work, therapy, care management, or a related healthcare profession.
• Established relationships with healthcare professionals and referral partners throughout the Twin Cities.
• Experience delivering educational presentations to healthcare professionals or community groups.
• Familiarity with private-pay home care, senior care services, dementia care, Guide or care transitions.

Responsibilities

• Proactively develop and maintain referral relationships with hospital discharge planners, social workers, case managers, physicians, nurses, therapists, rehabilitation facilities, senior living communities, hospice providers, and other healthcare professionals.
• Identify and pursue new business opportunities through in-person visits, professional networking, community events, presentations, and consistent follow-up.
• Introduce and coordinate educational opportunities, including our Virtual Dementia Tour, RN Educational Series, FlexHome program, and other specialized care resources.
• Educate referral partners and families about Senior Helpers' services and how our programs can support older adults in their homes.
• Develop new referral relationships while strengthening and expanding existing partnerships.
• Work closely with our leadership, intake, and care teams to help convert qualified referrals into new clients.
• Represent Senior Helpers at healthcare meetings, senior resource fairs, networking events, and other community activities.
• Develop and execute a strategic outreach plan for your assigned territory.
• Maintain accurate records of referral activity, professional relationships, follow-up efforts, and new business opportunities.
• Meet established business development goals and contribute to the continued growth of our Twin Cities operations.

Benefits

• Competitive base salary based on qualifications and experience.
• Performance-based incentives and commission opportunities.
• Health insurance benefits.
• Additional employer-paid supplemental health benefits plan at no cost to the employee.
• Paid time off.
• Professional development and training opportunities.
• Supportive, locally owned business environment with direct access to company leadership.
• Opportunity to play a meaningful role in the continued growth of our Twin Cities operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed