Community Relations Associate

Alumni Ventures•Manchester, NH

3h•Onsite

About The Position

As a Community Relations Associate at Alumni Ventures, you’ll play a vital role in engaging with and supporting our vibrant prospect and investor community. This position is ideal for those who seek highly-varied and high-autonomy high-responsibility early-career role at a thriving and award winning financial services firm. This particular role is stationed on our Growth Team, which is tasked with growing our community of prospective accredited investors. This team holistically is responsible for AV’s advertising, earned & organic, PR, and proprietary community growth solutions. Your primary responsibility is to manage our Tesla 2.0 program. You will have secondary responsibilities that include supporting Digital paid advertising, Paid newsletter advertising, PR, AV award submissions, and Podcast partnership building.

Requirements

Bachelor’s degree
Demonstrated interest and ability to use AI to improve outcomes and efficiency
Familiarity with digital advertising, social platforms, and social media
Excellent communicator
Analytical rigor and capabilities in Excel and AI+ excel
Team player
Detail oriented and organized
Reliable task execution with attention to detail
Strong written communication; ability to follow scripts while using good judgment
Comfort navigating CRM systems, sequences, calendars, and data integrity tasks
Curiosity to ask “why” and understand context; willingness to learn by doing
Ability to manage a consistent daily workflow with clarity and organization
Mature, positive attitude; ready to embrace feedback
Ownership mindset — completes tasks on time, raises blockers early
Bias toward action, consistent improvement, and operational discipline
Comfort working in a distributed team environment
Integrity when working with investor data and communications
Strong CRM accuracy and hygiene, with low error rates
Efficient throughput on daily assignments

Responsibilities

Prepping and enrolling new contacts into prepared sequences
Reviewing upcoming investor calls and assigning qualification status
Verifying phone numbers, correcting formatting, and confirming CRM record completeness
Preparing call-taker notes and outreach emails using AV’s custom GPTs
Managing daily sequence hygiene & executing SMS follow-ups
Prioritizing and canceling calls per defined SOPs, ensuring the top of funnel is clean and efficient
Responding to inbound messages
Maintaining outreach list libraries and ongoing template updates
Ensuring clean process records and assignment accuracy
Updating KPIs in support of regular reporting