Community QA Specialist
About The Position
The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth. DJJ is currently hiring a community Quality Assurance Specialist. This role will effectively plan, implement, and sustain the development, continuous quality improvement (CQI), and fidelity of programs and practices across a statewide continuum of services. This position will monitor service delivery, assess program outcomes, identify recommendations for service enhancements, and provide coaching and technical assistance. Primary areas of responsibility include Regional Service Coordination (RSC) services, DJJ's gang intervention program (GREAT Program), DJJ's community supervision model (FOCUS), DJJ's risk assessment (YASI), and Virginia Juvenile Community Crime Control Act (VJCCCA) services. The position will also effectively plan and coordinate SPEP™ implementation and development to strengthen and improve outcomes through partnership, education, and transparency.
Requirements
- Considerable knowledge of evidence-based programs and services in the juvenile justice field.
- Considerable knowledge of methods of training, coaching, and technical assistance, program evaluation, and program monitoring processes.
- Working knowledge of risk assessment instruments and developing assessment-driven case plans.
- Demonstrate the skill and ability to analyze and solve problems, including gathering information, anticipation of problems, review of the accuracy/validity of information, interpreting data, drawing conclusions, weighing of impact of decision-making, and facilitation of implementation of recommendations/solutions.
- Demonstrate the ability to clearly present information in written and oral formats; simultaneously and effectively manage multiple tasks and projects; and work independently and within a team.
- Proficiency in Microsoft and other computer software including spreadsheets, word processing, databases, and presentation packages.
- Ability to establish and maintain effective working relationships with staff from various levels of agency.
Nice To Haves
- Considerable professional experience in program development and implementation, program evaluation, and providing technical assistance, including project leadership functions.
Responsibilities
- Plan, implement, and sustain the development, continuous quality improvement (CQI), and fidelity of programs and practices across a statewide continuum of services.
- Monitor service delivery.
- Assess program outcomes.
- Identify recommendations for service enhancements.
- Provide coaching and technical assistance.
- Effectively plan and coordinate SPEP™ implementation and development to strengthen and improve outcomes through partnership, education, and transparency.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
