Community & Public Relations Manager

Socket Telecom • Memphis, TN

8d • Hybrid

About The Position

Socket Fiber is seeking a Community & Public Relations Manager to support the growth of our Memphis market. In this role, you will strengthen our organization’s reputation and engagement by building meaningful relationships with community members and partners. This role is based in Memphis and the West Tennessee area, with occasional travel to the Columbia, Missouri headquarters. If you thrive in a fast-paced environment and are eager to grow your career with an innovative company, this is an exciting opportunity for you.

Requirements

• 2+ years in a public facing role
• Community outreach experience
• Ability to think strategically while managing detailed execution aligned with company goals

Nice To Haves

• Experience working in Telecommunications
• Bachelor’s degree in communications, public administration, business, marketing, or related field
• 2+ years in leadership or supervisory role or relatable leadership responsibility
• Relationship builder, networker, champion of culture and Socket Fiber business objectives
• Excellent verbal and written communication skills
• Organizational skills with the ability to delegate as needed
• Results driven
• Self-starter; must be driven to work independently
• Excellent analytical decision-making skills; quick decision maker with ability to weight risks and make best decisions

Responsibilities

• Lead community relations efforts across Memphis and surrounding suburbs, supporting strategic growth initiatives
• Establish and maintain favorable relationships with city and county commissions, government agencies, HOA organizations, and industry professionals
• Own the strategy and execution of revenue growth and market expansion initiatives, with clear alignment to business objectives
• Partner with business development, marketing, and sales teams to identify and pursue growth opportunities
• Initiate and grow strong relationships with prospective high-value clients
• Manage Memphis community events
• Media Relations
• Represent the company through media interviews, informational webinars, and speaking engagements
• Collaborate with Socket Fiber’s Marketing Team to shape and execute a cohesive, strategic approach across social, earned media, and press
• Work closely with leadership to understand competitive environments, business targets, market shifts and opportunities

Benefits

• Competitive pay + bonus potential or performance-based commission
• Medical, dental, vision, life, and 401k with match
• Free coaching/counseling for employees & families
• Free fiber service (if available in your area)
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities
• Culture that values results, effort, and integrity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level