About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Prior experience is not required, as we provide comprehensive, industry-leading education and training. The initial training lasts one year, with the goal of becoming an industry expert within three years. Mentors will provide real-life support to enhance skills. This education will be valuable for future roles within the company or for external career progression. Typical backgrounds include retail, restaurants, hospitality, administrative roles, department management, office management, and operations. Candidates generally have 8-10 years of professional experience requiring proactive effort and decision-making. Helpful skills include customer service, administration, communication, negotiation, conflict resolution, insurance, budgeting, financials, legal matters, and vendor management. This role will further develop these skills, serving as a strong foundation for general business and administration. We foster a vibrant culture based on trust, support, career development, fun, autonomy, and strong colleague connections. We aim to build a 'work family' rather than just hiring employees.

Requirements

  • Approximately ten (8+) years of solid work experience.
  • Ability to attend or run evening meetings (usually 30-40 per year).
  • High-level organizational skills in a fast-paced environment.
  • Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
  • Ability to learn other business computer systems.
  • Strong customer-friendly and informative communication skills.
  • Some experience and knowledge of financial statements and budgets.
  • Comfortable with public speaking in small and large meetings.
  • Great conflict management skills in sometimes stressful situations.
  • Experience with gathering bids for large projects and management of those projects.

Nice To Haves

  • Prior HOA/Property Management experience is not required.

Responsibilities

  • Live our Same Day Response Policy.
  • Engage with board members and homeowners in your community.
  • Manage daily, weekly, and monthly tasks for a portfolio of associations.
  • Plan for and facilitate association board meetings and annual meetings.
  • Manage vendor relations, including the bidding and project management process.
  • Consult with other departments in support of your communities.
  • Handle Risk Management, Insurance, and Litigation Support.
  • Prepare budgets and manage the finances of the associations.
  • Be available for after-hour emergencies.

Benefits

  • Comprehensive benefits package
  • Recognized as Best Places to Work consecutively since 2008.
  • Hybrid Empowerment Plan (after the first year, with manager approval).
  • Fast Track 50 in 2020.
  • Privately owned with over 20 years in business and no layoffs.
  • Work / Life balance.
  • 5 weeks of PTO.
  • 40 paid hours per year for community service activities.
  • 11 Annual Paid Holidays.
  • Paid Training - Internal Learning and Development Management System.
  • Medical, Dental, Vision, STD/LTD, Life/AD&D.
  • 401k program.
  • Free in-house medical clinic (San Antonio office – virtual appointments for other offices).
  • Phone and Mileage Reimbursement.
  • Well-structured career track plan with a 6-month review.
  • Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.
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