Community Manager - HOA Property Management

SpectrumAM•Austin, TX

8d•Hybrid

About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Prior experience is not required, as we provide comprehensive, industry-leading education and training for one year, aiming to develop you into an industry expert within three years. Mentors will provide real-life support to advance your skill set. This education will be valuable for future roles within our company or for external career progression. Typical backgrounds include retail, restaurants, hospitality, administrative roles, department management, office management, and operations. Candidates generally have 8 to 10 years of professional experience requiring proactive effort and decision-making. Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are beneficial and will be further developed in this role, serving as a strong foundation for general business and administration. We foster a vibrant culture based on trust, support, career development, fun, autonomy, and strong colleague connections. We consider our team a 'work family'. While the role is primarily remote, initial in-office presence is expected for the first 6 months to ensure long-term success, as learning is best achieved in person and we value social interaction.

Requirements

Approximately ten (8+) years of solid work experience.
Ability to attend or run evening meetings (usually 30-40 per year).
High-level organizational skills in a fast-paced environment.
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
Ability to learn other business computer systems.
Strong customer-friendly and informative communication skills.
Some experience and knowledge of financial statements and budgets.
Comfortable with public speaking in small and large meetings.
Great conflict management skills in sometimes stressful situations.
Experience with gathering bids for large projects and managing those projects.
Customer-centric positive attitude.
Take extreme ownership of tasks.
Be a team player.
Be coachable.
Be highly organized.
Be accountable.
Be a fantastic multitasker.

Responsibilities

Live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Manage vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Provide Risk Management, Insurance, and Litigation Support.
Prepare budgets and manage the finances of the associations.
Be available for after-hours emergencies.
Perform additional tasks as necessary.

Benefits

Hybrid Empowerment Plan (after first year, with manager approval).
Recognized as Best Places to Work since 2007!
Fast Track 50 in 2020.
Privately owned with over 20 years in business and no layoffs.
Work / Life balance.
5 weeks of PTO.
40 paid hours per year for community service activities.
11 Annual Paid Holidays.
Paid Training - Internal Learning and Development Management System.
Medical, Dental, Vision, STD/LTD, Life/AD&D, and a 401k program.
Free in-house medical clinic (San Antonio office – virtual appointments for other offices).
Phone and Mileage Reimbursement.
Well-structured career track plan with a 6-month review.
Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.