Community Programs Coordinator

Redwood Credit Union•Napa, CA
•$27 - $35•Hybrid

About The Position

Redwood Credit Union is seeking a Community Programs Coordinator, who under the supervision of the Social Impact Manager, will provide administrative and operational support to the work of the Community Programs department. This position supports Community Investment programs including financial wellness education, the Redwood Credit Union Community Fund (RCUCF), and other social impact programs. This role also provides cross-functional support for Community Involvement activities as needed.

Requirements

  • Excellent organizational skills and ability to prioritize and successfully manage multiple tasks and deadlines simultaneously with a strong attention to detail.
  • Strong computer skills, including Microsoft Office applications (such as TEAMS, Word, Excel, and PowerPoint), donor database management (such as NetSuite or CRM systems), and design applications (such as Photoshop or other design tools).
  • Excellent relationship building abilities, including ability to establish and maintain effective working relationships with a diverse group of people.
  • Ability to manage a diverse range of assignments and competing priorities while maintaining excellent service to others and a positive and productive attitude and demeanor.
  • Excellent written and oral communication skills.
  • Excellent command of the English language including grammar and punctuation. Report generation and executive-grade communication a must.
  • Demonstrated ability to exercise good judgment to foresee and resolve problems.

Nice To Haves

  • Knowledge and/or experience with social impact programs, community events, and/or grantmaking/philanthropy a plus.
  • Experience in community programs/events or equivalent strongly preferred.
  • Donor or relationship management database experience also strongly preferred.

Responsibilities

  • Support the coordination and delivery of more than 200 financial wellness events annually, including calendar and logistics coordination, educational materials and event supplies, and data entry, program tracking, and reporting.
  • Support the execution of Redwood Credit Union Community Fund (RCUCF) operations and programs, including RCUCF donor database entry and maintenance, Down Payment Assistance Program, and other current and future RCUCF programs.
  • Support the execution of RCU Community Investment programs and Community Department activities, including the Annual Employee Giving Campaign, International Credit Union Day, Bi-annual Day of Impact, and other Community Department activities.
  • Provide cross-functional support for Community Involvement events and sponsorship activities, including ordering and inventory management of program supplies, on-and-off site event staffing and support, and other duties as needed.
  • Maintain and update Intranet (RCU Net) Community and Financial Wellness page content.
  • Support the collection, tracking, and reporting of Community Department key performance indicators.
  • Support and ensure data integrity across Community Programs, systems, and reporting tools.
  • Provide administrative support to SVP/ Community & Government Relations, VP/ Community & Social Impact, Social Impact Manager, and other department leaders as needed.
  • Schedule meetings, prepare materials, process documents, and support departmental projects and activities.
  • Facilitate a variety of other duties, including mail pick-up and delivery, phone support, storeroom inventory, and maintenance.
  • Provide excellent service to Members, team members, community partners, vendors, and other stakeholders.

Benefits

  • Competitive medical, dental, and vision insurance, mental health offerings
  • Employee performance incentive plan
  • Salary Advancement – Merit increase based on performance
  • 401(k) program with employer match
  • Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
  • RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
  • RCU employees are eligible for a 1% discount on all recreational or boat loan products
  • 2% discount off Visas and LOC Loans through RCU
  • 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
  • 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
  • 0% interest on garment, fitness, or home office equipment loan of up to $500
  • 100% financing for employee purchased homes!
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