COMMUNITY PROGRAM MANAGER

Apis Services Inc•Reading, PA

3h•$0 - $58,000•Hybrid

About The Position

At Supportive Concepts for Families, Inc., we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We're seeking an experienced, passionate leader who is looking for more than a paycheck. We're looking for someone who wants to make a lasting impact by leading programs that empower individuals with intellectual and developmental disabilities to achieve greater independence, inclusion, and success. Whether you're advancing your leadership career or bringing years of human services experience, we provide the support, resources, and opportunities to help you thrive while making a difference every day. Supportive Concepts for Families, Inc. is dedicated to improving lives through high-quality community-based services and supports. Our team works alongside individuals and families to promote dignity, respect, inclusion, personal choice, and meaningful community participation. As part of our leadership team, you'll play a critical role in ensuring individuals receive person-centered services that help them achieve their goals and live fulfilling lives.

Requirements

Bachelor's degree in Human Services, Social Work, Psychology, Rehabilitation, Special Education, Healthcare Administration.
Minimum of Two (2) years of experience supporting individuals with intellectual and developmental disabilities.
Knowledge of Pennsylvania ODP regulations, waiver services, and HCBS requirements.
Strong leadership, organizational, communication, and problem-solving skills.
Proficiency with Microsoft Office and electronic health record/documentation systems.
Valid driver's license and acceptable driving record.
Ability to obtain ACRE Training within six (6) months of employment.

Nice To Haves

Minimum of three (3) years of supervisory or management experience.
Experience managing Employment Services, Community Participation Support (CPS), or In-Home and Community Supports (IHCS) programs.
Experience working with individuals with intellectual and developmental disabilities.

Responsibilities

Provide leadership and operational oversight of Employment Services, In-Home and Community Supports (IHCS), and Community Participation Support (CPS) programs.
Ensure compliance with Pennsylvania ODP regulations, waiver requirements, licensing standards, and organizational policies.
Develop and implement program goals, quality improvement initiatives, and performance measures.
Monitor service utilization, staffing levels, program outcomes, and budget performance.
Promote person-centered practices that support individual choice, independence, self-determination, and community integration.
Develop and maintain relationships with individuals served, families, Supports Coordinators, employers, and community partners.
Recruit, train, mentor, supervise, and evaluate staff while fostering a positive and accountable workplace culture.
Oversee employment services that support competitive integrated employment opportunities and successful job outcomes.
Monitor compliance, quality assurance activities, incident management, and ISP implementation.
Assist with budgeting, staffing, resource allocation, productivity monitoring, and operational performance.
Represent the organization at community meetings, provider forums, and professional associations.
Advocate for meaningful community inclusion and high-quality services for individuals with intellectual and developmental disabilities.