Community Program Liaison
About The Position
Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
Requirements
- Current resident of Wisconsin.
- Possession of a valid Wisconsin Driver’s License.
- Possession of a Bachelor’s Degree or higher from an accredited college or university.
- At least three (3) years of professional experience with mental health and/or substance use disorders.
- Knowledge of federal, state, and county regulations related to the provision of mental health services.
- Willing and able to travel within the community up to 25% of the time in this role.
Responsibilities
- Function as a CARS Access Point, conducting assessments to determine client needs, eligibility, and medical necessity.
- Operate primarily in the community, conducting outreach and meeting clients in locations such as inpatient hospitals, homes, parks, coffee shops, restaurants, libraries, and jails.
- Manage service authorization, intake, and referrals to long-term support programs.
- Develop care plans under state guidelines, monitor client progress, and provide interim care coordination.
- Provide linkages to services and resources in the community that help meet comprehensive client needs.
- Follow up with clients to ensure successful transitions in their recovery journey.
- Assess client suicide risk using the C-SSRS and address risk factors when clinically indicated utilizing the SAFE-T protocol.
- Develop and implement crisis response plans.
- Proactively escalate high-risk situations, complex Chapter 51 cases, or Civil Commitment hurdles to the designated Clinical Leads or the Integrated Services Manager for clinical oversight.
- Collaborate with referral sources, inpatient facilities, justice system personnel, and BHS Legal to maintain Chapter 51 standards, develop appropriate discharge plans, and ensure Civil Commitment planning standards and follow-up are actively managed and met.
- Maintain timely and accurate clinical documentation within the electronic health record (EHR).
- Track intake metrics and ensure all case notes, assessments, and care plans meet departmental and state compliance standards.
- Utilize effective oral and written communication and organizational skills.
- Demonstrate the ability to work effectively and harmoniously with staff, clients, families, community organizations, and the public across highly diverse and dynamic field environments.
- Perform all other duties as assigned.
Benefits
- Competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
