Community Prevention and Parenting Support Specialist
About The Position
This role provides direct support to community members by sharing information and resources related to substance use prevention, parenting education, and CDAC services. The specialist will assist the Director of Community Prevention and support the Parenting for Prevention program. Key responsibilities include coordinating contacts and arrangements, managing communications, maintaining records and data, and providing professional reception services. The role involves disseminating referral and resource information, supporting program promotion, coordinating follow-up activities, and assisting with prevention and parenting education services. The specialist will also promote various programs and information to the community, assist with event planning and logistics, and perform community outreach duties. This includes answering calls, providing program information, making referrals, and developing wellness and parenting materials. The role requires adherence to agency policies, maintaining confidentiality, collecting data, collaborating with team members, and completing program support duties. A flexible schedule and assistance with special projects may be necessary.
Requirements
- Bachelor’s degree in social work, Education, or health education field or High School Diploma with a CPP (Certified Prevention Professional) or CPS (Certified Prevention Specialist) and experience
- Knowledge of drug information, prevention concepts, and education field
- Excellent communication and presentation skills
- Strong critical thinking and decision-making skills
- Strong organization and time management skills
- Ability to take initiative and work independently
- Ability to manage multiple job tasks with continuously changing priorities
- Experience working with at-risk and culturally diverse population
- Proficiency in Word, Excel, and other computer related tasks
Nice To Haves
- Non-profit and/or social services industry experience
Responsibilities
- Provide direct support to community members by sharing information and resources related to substance use prevention, parenting education, and CDAC services.
- Assist the Director of Community Prevention and the Parenting for Prevention program needs.
- Coordinate contacts and arrangements, manage written and verbal communications, maintain records, data, and reports.
- Provide professional reception services to community members, individuals, callers, visitors, and other organizations.
- Disseminate referral and resource information.
- Support program promotion and outreach efforts.
- Coordinate follow-up activities.
- Assist with the delivery of prevention and parenting education services.
- Coordinate and maintain effective communication with referral agencies, CDAC Parenting Specialist, and the Director of Community Prevention.
- Promote Parenting for Prevention, CDAC programs, substance ATOD and wellness information, to the community-at-large.
- Assist with the planning, coordination, and logistical support of CDAC-sponsored events, community outreach activities, workshops, educational displays, and other prevention initiatives.
- Prepare material, coordinate event setup and operations, staff informational booths at community outreach, health fairs, and events, and facilitate scheduled activities.
- Perform community outreach duties as assigned, serving as a primary point of contact for individuals, stakeholders, and community members.
- Answer and route incoming calls, provide accurate information regarding agency programs and services, and direct inquiries to appropriate staff or resources.
- Assist individuals in accessing community resources by making appropriate referrals and providing information on substance use treatment and recovery services, crisis support resources (including 211 and 988), and other human service programs.
- Provide and develop material on wellness, parenting, general alcohol and drug information as directed by supervisor.
- Adhere to all agency policy and procedures, program policy and procedures, safety, ethics, and appropriate state and federal regulations.
- Maintain knowledge of current resources and other general human services.
- Maintain confidentiality in regard to individual rights and HIPAA regulations by handling client and agency data in accordance with the confidentiality policies.
- Implement programs according to program standards and objectives ensuring that all agency, COA, DCF, Managing Entity and other relevant standards for quality are identified and followed.
- Collect all necessary data in a timely manner for the reporting and evaluation of program activities and outcomes.
- Communicate and work collaboratively with team members, attend team meetings, and communicate regularly with supervisors on program needs and issues.
- Establish and maintain relationships and appropriate community resources and supports.
- Promote program with community and develop community resources.
- Complete program support duties, including but not limited to email and telephone correspondence, telephone and web conferences, and complete required documentation, reports and time sheets accurately and on time.
- Work flexible schedule when necessary and assist with special projects and other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
