Community Policing Assistant

The City of Red Deer • Red Deer, AB

8d • Onsite

About The Position

The Community Policing Assistant provides reception, administrative and operational support to the RCMP daily through the use of all relevant police databases, computer related software and communication devices. Acting as first point of contact for Community Policing this role is responsible to answer inquiries from both internal and external stakeholders over the phone, electronically and in person. In addition, it is responsible to maintain all records and files pertaining to Community Policing and events, file retrieval, data entry and modification, administrative office tasks, inventory control, and will attend Community Events when directed.

Requirements

• Completed 1yr Certificate in an Administrative Professional program from a recognized post-secondary institution as well as Grade 12
• 2 years of direct experience in a policing environment, specific to Community Policing
• 2 years of experience as an Administrative Professional in an office setting.
• 1 year of experience working with Microsoft Office Suite (Word, Excel PowerPoint) and Adobe Acrobat.
• Ability to pass RCMP security clearance prior to receiving an offer of employment
• Must maintain RCMP security clearance throughout employment
• Ability to type 55 wpm accurately
• Must be able to satisfactorily complete tested courses in: RCMP PROS User Course, RCMP CPIC Maintenance Course, RCMP Records Information Manager Course
• Must be able to satisfactorily complete required on the job training
• Must be able to work shift work
• Must possess the ability to work independently with strong decision making capabilities and critical problem solving skills with the ability to remain calm in emergency and stressful situations
• Discretely handle sensitive information while maintaining confidentiality
• Demonstrated ability to work as part of the team; contributing to a respectful workplace at all times
• Living up to The City of Red Deer Cornerstone Values; embracing our RISE Principles (Respect, Integrity, Service, and Excellence).
• Conduct yourself appropriately in the workplace, demonstrating ethical behaviour and proper values as expressed through our Ethics Toolkit.
• A keen interest in continued learning and development in all facets of your career at The City of Red Deer
• Work is performed in a fast-paced and stressful environment often with many interruptions; the ability to multitask and prioritize on demand is a critical competency for this role
• Must possess excellent organizational and time management skills with the ability to be self-motivated and work independently with little supervision
• Employees are expected to work in a cooperative and collaborative environment, applying precedent, policies and procedures to varying circumstances in the performance of their duties
• Must be well versed and highly knowledgeable in the statutes and laws of Canada, including but not limited to The Criminal Code of Canada, Provincial and Federal Statutes, Municipal Bylaws, and FOIPP
• Maintain thorough knowledge of PROS/CPIC Policy and Regulations

Responsibilities

• Maintain and update police systems (PROS, CPIC, and others), ensuring accurate data entry, file tracking, and compliance with RCMP standards.
• Perform daily administrative tasks and compile, format, and maintain reports, records, and statistical data.
• Organize meetings, events, travel, and projects while supporting schedules and priorities for leadership and policing initiatives.
• Provide professional support to internal teams, RCMP, external agencies, and the public, including managing inquiries and communications.
• Ensure confidentiality, follow policies and safety standards, assist with SOP updates, and manage office resources and systems.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree